Kate Henson
Director of Operations | Culture Builder & Process Innovator at Social Pet Hotel and Daycare | Charlotte Metro
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As the Director of Operations at Social Pet Hotel and Daycare, Kate Henson brings a wealth of experience in hospitality and business management, seamlessly blending her passion for team development with operational excellence. In her current role, Kate is instrumental in overseeing the day-to-day operations of the facility, ensuring that both clients and their furry companions receive exceptional service. Her expertise in project management and hotel management allows her to implement efficient processes that enhance the overall guest experience while driving financial results.
Kate collaborates closely with the Chief Executive Officer (CEO) and Chief Strategy Officer (CSO) to execute Social Pet's organizational vision and operational strategy. This partnership is pivotal in aligning the company’s goals with innovative service offerings that cater to the evolving needs of pet owners. By anticipating personnel development needs, Kate fosters a culture of continuous learning and mentorship, empowering her leadership team to excel in their roles and contribute to a motivated workforce.
Key projects under Kate's leadership include the successful pre-opening of new locations, where her meticulous planning and execution have set the standard for operational excellence. Her proficiency in budget management and yield management ensures that resources are allocated effectively, maximizing profitability while maintaining the highest standards of service. With a focus on creating memorable experiences for both clients and team members, Kate Henson exemplifies the spirit of hospitality, making Social Pet Hotel and Daycare a premier destination for pet care. Connect with Kate to explore how her insights and expertise can help elevate your business to new heights.
Director of Operations | Culture Builder & Process Innovator at Social Pet Hotel and Daycare in June 2023 to Present
General Manager | Cross-Fuctional Leadership at Ayrsley Hotel Associates, LLC - H&B Hospitality, LLC in April 2010 to June 2023
General Manager at Embassy Suites by Hilton Charlotte/Ayrsley in September 2019 to February 2023
General Manager at Hilton Garden Inn Charlotte/ Ayrsley in January 2017 to September 2019
Assistant General Manager at Embassy Suites by Hilton Charlotte/Ayrsley in March 2015 to January 2017
Area Director of Housekeeping at Hilton Garden Inn & Homewood Suites Hilton in June 2013 to March 2015
Front Office Manager at Hilton Garden Inn Ayrsley in May 2012 to June 2013
Front Office Manager / AGM at Homewood Suites by Hilton Hotel in December 2010 to May 2012
Catering Coordinator at Hilton Garden Inn Ayrsley in April 2010 to February 2011
Front Office Supervisor/ Manager on Duty at Embassy Suites Charlotte/ Concord in November 2006 to August 2009
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Operations Management
Staff Development
Sales Management
Financial Analysis
Project Management
Sales
Customer Relationship Management (CRM)
Recruiting
Analytical Skills
Hospitality Management
Pre-opening
Revenue Analysis
Hospitality
Front Office
Resorts
Hotel Management
Catering
Hospitality Industry
Event Management
Meeting Planning
Event Planning
Customer Service
OnQ
Hotels
Renovation Management
Pre-Opening
Productive Teams
Food Service Operations
Administrative Assistance
Property Management Systems
Customer Satisfaction
Rooms Division
Food & Beverage
Yield Management
Microsoft Office
Lodging
Renovation
Housekeeping
Human Resources (HR)
Team Leadership
Leadership Development
Budget Management
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Discover more about Social Pet Hotel and DaycareWhat is Kate Henson email address?
Email Kate Henson at [email protected]. This email is the most updated Kate Henson email found in 2026.
How to contact Kate Henson?
To contact Kate Henson send an email to [email protected].
What company does Kate Henson work for?
Kate Henson works for Social Pet Hotel and Daycare
What is Kate Henson's role at Social Pet Hotel and Daycare?
Kate Henson is Director of Operations | Culture Builder & Process Innovator
What is Kate Henson's Phone Number?
Kate Henson's phone (**) *** *** 307
What industry does Kate Henson work in?
Kate Henson works in the Hospitality industry.
Kate Henson Email Addresses
Kate Henson Phone Numbers
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