Kari Lyman
Product Owner at West Corporation | Baraboo, Wisconsin, United States
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Kari Lyman is a seasoned Product Owner at West Corporation, where she leverages her extensive experience in the information technology and services industry to drive innovative AI solutions. In her current role, Kari is pivotal in organizing, prioritizing, and assessing the work of an Agile scrum team, ensuring that projects align with both client needs and business objectives. Her expertise in Agile methodologies allows her to effectively incorporate feature requests, groom and prioritize the product backlog, and develop comprehensive user stories and acceptance criteria that guide the development process.
Kari's key projects often revolve around enhancing Conversational AI and Intelligent Virtual Assistants (IVAs), where she focuses on improving user engagement and satisfaction. By analyzing end-user preferences and tracking progress through each release cycle, she ensures that the solutions delivered not only meet but exceed client expectations. Her strong skills in project management and client relations enable her to maintain a seamless flow of communication between stakeholders, fostering collaboration and transparency throughout the project lifecycle.
In addition to her technical acumen, Kari is adept at process improvement and troubleshooting, which are essential in optimizing workflows and enhancing customer satisfaction. Her proficiency with platforms like Salesforce.com further complements her ability to manage client billing and support services effectively. As a dynamic leader in her field, Kari Lyman continues to make significant contributions to West Corporation, driving forward-thinking initiatives that harness the power of AI to transform client interactions and streamline business solutions.
Product Owner at West Corporation in May 2022 to Present
Product Owner at Intrado in May 2022 to January 2023
Product Owner at Intrado in May 2022 to January 2023
Client Relationship Manager at West Corporation in October 2007 to April 2022
Client Relationship Manager at West Notifications Group in January 2007 to April 2022
Table Games Training Manager at Horseshoe Casino in July 1993 to October 2007
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Agile & Waterfall Methodologies
User Stories
Scrum
Scaled Agile Framework
Agile Leadership
Product Management
Artificial Intelligence (AI)
Content Management
IVA
Conversational AI
Account Management
Program Management
CRM
Process Improvement
Salesforce.com
Project Management
Vendor Management
Management
Team Building
Team Leadership
Telecommunications
Strategic Planning
Leadership
Customer Satisfaction
Training
Troubleshooting
Customer Experience
Customer Service
Outsourcing
Microsoft Office
Customer Relations
SMS
IVR
Customer Relationship Management (CRM)
Business Process Improvement
Business Analysis
Integration
Customer Retention
Contact Centers
Business Development
Requirements Analysis
Change Management
Project Planning
Client Billing
Agile Methodologies
Agile Project Management
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Discover more about West CorporationWhat is Kari Lyman email address?
Email Kari Lyman at [email protected] and [email protected]. This email is the most updated Kari Lyman email found in 2026.
What is Kari Lyman phone number?
Kari Lyman phone number is +17123091009 and +17124873137.
How to contact Kari Lyman?
To contact Kari Lyman send an email to [email protected] or [email protected]. If you want to call Kari Lyman try calling on +17123091009 and +17124873137. (updated on November 04, 2024)
What is Kari Lyman net worth?
Kari Lyman has an estimated net worth of -$2,499 to $2,499
What company does Kari Lyman work for?
Kari Lyman works for West Corporation
What is Kari Lyman's role at West Corporation?
Kari Lyman is Product Owner
What industry does Kari Lyman work in?
Kari Lyman works in the It Services And It Consulting industry.
Kari Lyman Email Addresses
Kari Lyman Phone Numbers
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