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Kai Huang

Product Manager, Customer Accounts

Product Manager, Customer Accounts at REI

Kent, Washington

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Kai Huang's Email Addresses & Phone Numbers

Kai Huang's Work Experience


Product Manager, Customer Accounts

Kent, Washington

Cogility Software

Technical Product Manager

July 2017 to July 2019

Orange County, California Area


Co-Founder & Chief Product Officer

September 2015 to July 2017

Irvine, CA

Kai Huang's Education

University of California, Irvine

Bachelor's Degree, Economics

2010 to 2012

Kai Huang's Professional Skills Radar Chart

Based on our findings, Kai Huang is ...


What's on Kai Huang's mind?

Based on our findings, Kai Huang is ...

54% Left Brained
46% Right Brained

Kai Huang's Estimated Salary Range

About Kai Huang's Current Company


Frequently Asked Questions about Kai Huang

What company does Kai Huang work for?

Kai Huang works for REI

What is Kai Huang's role at REI?

Kai Huang is Product Manager, Customer Accounts

What is Kai Huang's personal email address?

Kai Huang's personal email address is k****[email protected]

What is Kai Huang's business email address?

Kai Huang's business email addresses are not available

What is Kai Huang's Phone Number?

Kai Huang's phone (206) ***-*273

What industry does Kai Huang work in?

Kai Huang works in the Retail industry.

Who are Kai Huang's colleagues?

Kai Huang's colleagues are Erica Eaton, Robert Quaak, Margaret Heaney, Teddy Langhout, Jay Dimock, Ahmed Mohamed, Steve Warren, Kiara Porter, Bailey Friske, and Pablo Varela

About Kai Huang

📖 Summary

Product Manager, Customer Accounts @ REI Kent, WashingtonTechnical Product Manager @ Cogility Software I worked with Cogility Software as their first Technical Product Manager. Alongside the CEO and COO, I led the design, product roadmap and strategy for multiple product verticals. The main product, Cogynt, is a cloud-based analytic platform built on top of Apache Flink and Kafka that allows analysts to visually build complex templates for their streaming data. - Collaborated with stakeholders to determine 3 / 6 / 12 month roadmaps for two separate platforms (Cogynt and S2T) and communicate key milestones to stakeholders and team members to build consensus.- Developed product requirements documentation, user personas, and market competitor analysis for Cogynt platform.- Implemented metric gathering and measurement platforms to capture qualitative/quantitative data for continuous improvement of KPIs.- Initiated and managed development and implementation of training resources for Cogynt, which led to a 200% increase in NPS and over 300% decrease in open cases. - Led complete redesign of both website and web app, leading to a 150% increase in unique visitors.- Developed a prototype for speaker diarization using machine learning to open up new product verticals.- Directly managed 1x Technical Writer, 1x Designer, and 1x Developer in a collaborative and agile environment. From July 2017 to July 2019 (2 years 1 month) Orange County, California AreaCo-Founder & Chief Product Officer @ poqeta I started a B2B SaaS company with 1 other cofounder to develop a centralized platform for on demand marijuana sales and delivery. The idea is to centralize delivery services for dispensaries as well as provide multiple drop-off and pick-up locations for dispensaries to stock inventory and customers to pick-up product. A native mobile app was developed as well as a prototype for a locker device that uses machine learning services for age verification.- Developed the go to market strategy including MVP roadmap, market segmentation, partnerships, competitor analysis,potential market, pricing strategy, and eCommerce product strategy.- Owned the complete product life cycle, from ideation to prototype development shown to 3 investors.- Developed multiple payment platforms (Apple Pay, Android Pay, Stripe) integration for mobile & web eCommerce store- Developed all the product briefs and VC pitch decks for presentations.- Designed and developed full digital eCommerce experience on both mobile and web, including item discovery, cart, checkout, payment, and fulfillment. From September 2015 to July 2017 (1 year 11 months) Irvine, CAProduct Designer @ Broadbean Technology As 1 of 2 Product Designers at Broadbean Technology, I helped guide and lead the UI / UX design for 2 separate products within the company, BDAS and CEP. BDAS is a data analytics suite that allows recruiters to efficienty hire the right candidates and minimize costs. CEP is a job distribution and sourcing software suite enabling recruiters to find more and higher quality candidates. Both software suites have been utilized by multiple recruitment firms and companies including, Camelot Global Services, and Swinton Insurance. Broadbean was acquired by CareerBuilder in 2017.- Own complete design of a B2B HR management suite (CSP) for enterprise organizations in a design leadership position.- Led UI / UX design for data analytics software (BDAS) marketed to enterprise organizations.- Led multiple design sprints in agile environment for team of 3 designers.- Conducted user research, feedback sessions and surveys to understand needs and business requirements for services. - Designed UX research process that led to internal adoption across both product verticals. From May 2015 to July 2017 (2 years 3 months) Irvine, CAWeb Designer @ EYEMAGINE Tech - Build responsive layout designs for client's eCommerce stores.- Analyze and investigate areas in which UX can be improved through information hierarchy, workflows, and navigational structure.- Create style guides for clients to appeal to their target demographic.- Create graphics and visual assets to use in their web design- Implement designs into the eCommerce store and make sure it's adaptable and scalable.- Design storefronts and product layouts for use in Magento stores. From September 2013 to May 2015 (1 year 9 months) Irvine, CA

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In a nutshell

Kai Huang's Personality Type

Introversion (I), Intuition (N), Feeling (F), Judging (J)

Average Tenure

2 year(s), 0 month(s)

Kai Huang's Willingness to Change Jobs



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