Kai Dunna
Senior Director, IT Service Delivery at Transwestern | Houston, Texas, United States
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As the Director of IT Service Delivery at Transwestern, a prominent player in the commercial real estate sector, I am at the forefront of driving digital transformation initiatives that enhance operational efficiency and elevate service quality across the organization. My role involves leading a talented team of 14 professionals who specialize in various aspects of IT service delivery, including incident management, service management, and vendor management. Together, we implement ITIL best practices to streamline processes and ensure that our IT services align seamlessly with the diverse needs of our business units.
One of my key projects has been the integration of cloud computing solutions that not only bolster our cybersecurity posture but also facilitate scalable and agile IT operations. By leveraging cutting-edge technologies, we are able to enhance our risk management strategies and provide robust support to the expansive family of Transwestern companies. My commitment to servant leadership fosters a collaborative environment where innovation thrives, empowering my team to take ownership of their roles and contribute to our shared goals.
In addition to overseeing day-to-day IT operations, I actively engage in business relationship management, ensuring that our IT strategy is closely aligned with the broader objectives of the organization. I am passionate about exploring innovative solutions that can drive value and improve service delivery, and I welcome discussions with like-minded professionals who share my enthusiasm for advancing the IT landscape. Whether through strategic outsourcing or agile project management, my focus remains on delivering exceptional service that propels Transwestern forward in a rapidly evolving digital world.
Senior Director, IT Service Delivery at Transwestern in February 2025 to Present
Director, IT Service Delivery at Transwestern in May 2020 to March 2025
IT Service Delivery Manager at Transwestern in October 2019 to May 2020
IT Service Delivery Manager at JLL in July 2019 to September 2019
IT Service Delivery Manager at HFF in July 2018 to July 2019
Desktop Support Supervisor at HFF in January 2011 to June 2018
IT Systems Manager at LENSEC LLC in January 2006 to May 2011
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ITIL Service Strategy
Scrum
Training and Development (HR)
Agile Leadership
Event Photography
Business Relationship Management
Outsourcing
Cloud Computing
Process Improvement
Program Management
Team Leadership
Customer Focus
Service Delivery Management
IT Strategy
IT Service Management
IT Management
Customer Relationship Management (CRM)
Business Process Improvement
ITIL
Network Administration
Project Management
Entrepreneurship
System Administration
Technical Support
Information Technology
Strategy
Business Development
Cost Reduction
Agile Project Management
Operations Management
Six Sigma
Change Management
Incident Management
Business Strategy
Strategic Planning
Integration
Vendor Management
ITIL Certified
Business Analysis
Microsoft Office
Active Directory
Management
Customer Service
Communication
Leadership
Complex Problem Solving
Organizational Leadership
Critical Thinking
Decision-Making
Personal Development
Problem Solving
Hiring and Training
Organizational Culture
IT Service Delivery
Service Operations
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Discover more about TranswesternWhat is Kai Dunna email address?
Email Kai Dunna at [email protected] and [email protected]. This email is the most updated Kai Dunna email found in 2026.
What is Kai Dunna phone number?
Kai Dunna phone number is +12819898075 and +16122055521.
How to contact Kai Dunna?
To contact Kai Dunna send an email to [email protected] or [email protected]. If you want to call Kai Dunna try calling on +12819898075 and +16122055521. (updated on October 23, 2024)
What is Kai Dunna net worth?
Kai Dunna has an estimated net worth of $75,000 to $99,999
What company does Kai Dunna work for?
Kai Dunna works for Transwestern
What is Kai Dunna's role at Transwestern?
Kai Dunna is Senior Director, IT Service Delivery
What industry does Kai Dunna work in?
Kai Dunna works in the Leasing Real Estate industry.
Kai Dunna Email Addresses
Kai Dunna Phone Numbers
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