Kadijah Rahman
Medical Director Referral Coordinator at Independence Blue Cross | Philadelphia, Pennsylvania, United States
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Kadijah Rahman currently serves as the Medical Director Referral Coordinator at Independence Blue Cross, where she leverages her extensive background in customer service to enhance the efficiency and effectiveness of healthcare delivery. With over a decade of experience in the customer service industry, Kadijah has honed her skills in team management and customer experience, making her an invaluable asset in her current role. For the past five years, she has been pivotal in coordinating the Medical Director's schedule, ensuring that peer-to-peer consultations and Medicare Expedited Appeals are handled with precision and care.
In her role, Kadijah is responsible for maintaining exceptional customer service standards while managing a high volume of communications, including emails and voicemails. Her ability to respond promptly and assign cases to the appropriate workbaskets for medical review demonstrates her strong organizational skills and attention to detail. Kadijah's proficiency in Microsoft Word and Excel further enhances her capability to streamline processes and improve workflow efficiency.
Key projects that Kadijah has undertaken include implementing new protocols for case assignment that have significantly reduced turnaround times for medical reviews. Her passion for teamwork and her commitment to servicing the needs of both her colleagues and patients have fostered a collaborative environment that prioritizes quality care. As she continues to navigate the complexities of healthcare coordination, Kadijah remains dedicated to enhancing the customer experience and driving positive outcomes within the organization. Her unique blend of skills in program management, customer service, and team leadership positions her as a leader in the healthcare industry, committed to making a meaningful impact.
Medical Director Referral Coordinator at Independence Blue Cross in January 2023 to Present
Pre-Authorization Specialist at Independence Blue Cross in November 2020 to January 2023
Customer Experience Advocate at AmeriHealth Administrators in February 2018 to November 2020
Customer Service Representative at LogistiCare in October 2015 to February 2018
Customer Service Representative at Contemporary Staffing Solutions in October 2015 to May 2016
Customer Service Representative at Skylar in March 2015 to October 2015
Sales Concierge at Value Kia in March 2014 to October 2015
Crew Chief/Lead at Service Masters in January 2010 to January 2011
Administrative Assistant at Robert Half International in February 2002 to September 2010
Cashier/Food Prep at Arthur's Market in April 2003 to April 2008
Customer Service Rep/Cashier at Old Navy in October 2002 to March 2003
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Sales
Sales Processes
Finance
Team Management
Microsoft Word
Employee Training
Program Management
Customer Experience
Team Leadership
Project Management
Customer Service
Time Management
Typing Speed 68 wpm
Microsoft Office
Microsoft Excel
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Discover more about Independence Blue CrossWhat is Kadijah Rahman email address?
Email Kadijah Rahman at [email protected]. This email is the most updated Kadijah Rahman email found in 2026.
What is Kadijah Rahman phone number?
Kadijah Rahman phone number is +14849298218 and +16103942120.
How to contact Kadijah Rahman?
To contact Kadijah Rahman send an email to [email protected]. If you want to call Kadijah Rahman try calling on +14849298218 and +16103942120. (updated on September 13, 2024)
What is Kadijah Rahman net worth?
Kadijah Rahman has an estimated net worth of -$20,000 to -$2,500
What company does Kadijah Rahman work for?
Kadijah Rahman works for Independence Blue Cross
What is Kadijah Rahman's role at Independence Blue Cross?
Kadijah Rahman is Medical Director Referral Coordinator
What industry does Kadijah Rahman work in?
Kadijah Rahman works in the Insurance industry.
Kadijah Rahman Email Addresses
Kadijah Rahman Phone Numbers
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