Justin Long
Partner Support Team Leader at Constant Contact | Longmont, Colorado, United States
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Justin Long is a seasoned professional with over a decade of experience in customer service, currently excelling as the Partner Support Team Leader at Constant Contact. In this pivotal role, Justin demonstrates his exceptional adaptability and organizational skills by leading a dynamic team of up to twenty-four agents. This team is responsible for servicing partner accounts that contribute significantly to Constant Contact's impressive growth, representing 20% of a burgeoning customer base of 500,000 and driving an impressive $77 million in revenue.
Justin’s expertise lies in fostering a collaborative environment that prioritizes both employee development and customer satisfaction. He has successfully coached and evaluated team members, ensuring they are equipped with the necessary skills to meet and exceed business goals. His commitment to enhancing team performance is evident in his strategic collaboration with cross-functional internal and external departments. Justin has played a key role in redesigning, documenting, and implementing comprehensive training programs for new hires and partner support staff, which has streamlined onboarding processes and improved service delivery.
With a strong foundation in management, training, and coaching, Justin leverages tools like Salesforce.com and advanced spreadsheet techniques to analyze performance metrics and drive continuous improvement. His focus on communication and interpersonal skills not only enhances team dynamics but also strengthens relationships with partners, ultimately contributing to the overall success of Constant Contact. Justin Long is dedicated to creating a supportive and growth-oriented atmosphere that empowers his team to thrive in a fast-paced industry.
Partner Support Team Leader at Constant Contact in December 2019 to Present
Manager at Customer Support in March 2025 to Present
Senior Engagement Specialist at Constant Contact in March 2017 to December 2019
Customer Engagement Specialist at Constant Contact in March 2015 to March 2017
Contractor at Synergy Services in August 2011 to August 2014
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Management
Cross-functional Collaborations
Team Leadership
Training
Coaching
Salesforce.com
Spreadsheets
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Discover more about Constant ContactWhat is Justin Long email address?
Email Justin Long at [email protected]. This email is the most updated Justin Long email found in 2026.
What is Justin Long phone number?
Justin Long phone number is +19702152886.
How to contact Justin Long?
To contact Justin Long send an email to [email protected]. If you want to call Justin Long try calling on +19702152886. (updated on October 30, 2024)
What company does Justin Long work for?
Justin Long works for Constant Contact
What is Justin Long's role at Constant Contact?
Justin Long is Partner Support Team Leader
What industry does Justin Long work in?
Justin Long works in the Accounting industry.
Justin Long Email Addresses
Justin Long Phone Numbers
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