Justin Larkin
Senior Operations Manager at TTEC | United States
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As the Director of Operations at Clear Harbor, Justin Larkin plays a pivotal role in steering one of the largest customer service campaigns in North America, overseeing a dedicated team of over 700 employees. With a robust background in senior management spanning more than a decade, Justin has cultivated a wealth of expertise in operations management, performance management, and client relations. His strategic vision is instrumental in driving the financial health of the campaign, which operates with an impressive $19.5 million annual budget.
Justin's responsibilities encompass the comprehensive planning and oversight of customer service, retention, and customer acquisition across multiple sites in Dominica, St. Vincent, and Grenada. His adept communication skills enable him to effectively engage with both internal and external stakeholders, ensuring alignment and collaboration across all levels of the organization. Under his leadership, Clear Harbor has successfully supported 15 unique campaigns, showcasing his ability to adapt strategies to meet diverse client needs while enhancing overall operational efficiency.
A strong advocate for leadership development, Justin emphasizes the importance of cultivating talent within his team, fostering an environment that encourages growth and innovation. His commitment to process improvement and transition management has led to significant enhancements in service delivery and customer satisfaction. As he continues to navigate the complexities of the customer service landscape, Justin remains focused on leveraging his skills in strategy and account management to drive Clear Harbor's success in an ever-evolving industry.
Senior Operations Manager at TTEC in November 2022 to Present
Director Of Operations at Clear Harbor in September 2020 to November 2022
Senior Operations Manager at 24-7 Intouch in April 2019 to August 2020
Account Manager at Sutherland in October 2016 to April 2019
Operations Manager at Xerox in January 2011 to September 2016
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Customer Experience Management
Financial Analysis
Operations Management
Performance Management
Client Relations
Leadership Development
Leadership
Account Management
Process Improvement
Strategy
Transition Management
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Discover more about TTECWhat is Justin Larkin email address?
Email Justin Larkin at [email protected] and [email protected]. This email is the most updated Justin Larkin email found in 2026.
What is Justin Larkin phone number?
Justin Larkin phone number is +14257046156.
How to contact Justin Larkin?
To contact Justin Larkin send an email to [email protected] or [email protected]. If you want to call Justin Larkin try calling on +14257046156.
What company does Justin Larkin work for?
Justin Larkin works for TTEC
What is Justin Larkin's role at TTEC?
Justin Larkin is Senior Operations Manager
What industry does Justin Larkin work in?
Justin Larkin works in the Outsourcing And Offshoring Consulting industry.
Justin Larkin Email Addresses
Justin Larkin Phone Numbers
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