Julie Ragland
Lead Delivery Product Owner - Marketing Operations at Humana | Tarpon Springs, Florida, United States
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Julie Ragland serves as the Lead Delivery Product Owner for Marketing Operations at Humana, where she plays a pivotal role in transforming the company’s marketing strategies through innovative technology and agile methodologies. With extensive experience in the health insurance industry, Julie is adept at managing cross-functional teams to implement data-driven marketing initiatives that enhance member journeys and promote consumer health and well-being. Her current focus includes overseeing the critical transition of marketing operations from the contracted vendor Deloitte to the new internal MROC vendor, IBM. This transition involves the meticulous migration of multiple Salesforce Marketing Cloud (SFMC) journeys and the alignment of these processes with the Communication Hub (Comms Hub) to ensure a seamless integration of legacy campaigns into the SFMC framework.
Julie’s expertise in project management and operations management is instrumental in guiding leadership through this complex transition, ensuring that all marketing operations are optimized for efficiency and effectiveness. She is committed to leveraging cutting-edge marketing technologies to deliver proactive messaging at key moments, ultimately driving engagement and improving customer self-service capabilities. Her skills in training facilitation and customer service training further enhance her ability to empower teams and foster a culture of continuous improvement. As a marketing leader, Julie Ragland exemplifies the intersection of technology and strategy, positioning Humana to meet the evolving needs of its members in a competitive landscape.
Lead Delivery Product Owner - Marketing Operations at Humana in March 2022 to Present
Senior CRM Marketing Professional - Marketing Activation at Humana in January 2020 to March 2022
Senior CRM Marketing Professional - Clinical at Humana in August 2017 to December 2019
Knowledge Management Consultant at Humana in August 2012 to August 2017
Internal Trainer / Eligibility Review Specialist / Integrated Specialist at Humana in August 2009 to August 2012
Media Buyer / Media Traffic Specialist at Finelight in April 2004 to April 2009
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Market Segmentation
Marketing Automation
Continuous Improvement
Communication
Collaborative Project Management
Salesforce Marketing Cloud
Media Buying
Media Planning
Budget Management
Content Management Systems (CMS)
Enrollment Services
Medicare Advantage
Artificial Intelligence (AI)
Technical Writing
Business Strategy
Process Improvement
Technology Marketing
User Acceptance Testing
Agile Methodologies
Project Management
Operations Management
Agile Project Management
Marketing Operations
Unica Campaign
SFMC
Knowledge Management
Business Process Improvement
Technical Writers
Six Sigma
Web Content Writing
Customer Self Service
Employee Self Service
Training Facilitation
Customer Service Operations
Customer Service Training
Microsoft Word
PowerPoint
Training
Captivate
24x7
Microsoft Excel
Content Strategy
Strategy
Content Management
Content Development
xmetal
Webtop
Leadership
Team Building
Marketing Strategy
Direct Response Marketing
Digital Marketing
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Discover more about HumanaWhat is Julie Ragland email address?
Email Julie Ragland at [email protected]. This email is the most updated Julie Ragland email found in 2026.
What is Julie Ragland phone number?
Julie Ragland phone number is +15022109837 and +15022997324.
How to contact Julie Ragland?
To contact Julie Ragland send an email to [email protected]. If you want to call Julie Ragland try calling on +15022109837 and +15022997324. (updated on October 29, 2024)
What is Julie Ragland net worth?
Julie Ragland has an estimated net worth of $150,000 to $249,999
What company does Julie Ragland work for?
Julie Ragland works for Humana
What is Julie Ragland's role at Humana?
Julie Ragland is Lead Delivery Product Owner - Marketing Operations
What industry does Julie Ragland work in?
Julie Ragland works in the Legal Services industry.
Julie Ragland Email Addresses
Julie Ragland Phone Numbers
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