Julie Hatch
Business Operations Director - Head of Customer Remediations and Corrections at JPMorgan Chase & Co. | Columbus, Ohio Metropolitan Area
Engage
candidates 10x faster
Enjoy unlimited access and discover candidates outside of LinkedIn
Trusted by 1.4M users from 76% of Fortune 500 companies
The most accurate data ever
CCPA Compliant
GDPR Compliant
150M
Personal Emails
200M
Work Emails
100M
Direct Dials
250M
Professional Profiles
40M
Company Profiles
Find anyone, anywhere
with ContactOut
today
Making remote or global hires?
Connecting
with key decision-makers? We can help.
- 40 emails / month
- 3 phone numbers / month
- Works on standard LinkedIn only
-
Work emails, personal emails,
mobile numbers
No credit card required
Julie Hatch is a distinguished Business Operations Director at JPMorgan Chase & Co., where she leads the Customer Remediations and Corrections team. With over 25 years of experience in the financial services industry, Julie has cultivated a robust expertise in strategy, analytics, and operational excellence. Her role is pivotal in ensuring that customer harm resulting from operational errors is addressed comprehensively across all lines of business, particularly for consumer and small business products.
In her current position, Julie oversees the end-to-end customer correction lifecycle, which involves meticulous analysis of issues, identifying root causes, and implementing corrective actions. Her deep analytical skills enable her to validate break/fix scenarios effectively, ensuring that the solutions not only resolve immediate concerns but also enhance overall process integrity. Julie's strategic thinking and problem-solving abilities are instrumental in driving process improvements that mitigate future risks and enhance customer experience.
Key projects under her leadership have included the development of robust internal controls and risk management frameworks that align with JPMorgan Chase's commitment to client profitability and satisfaction. Her proficiency in financial reporting and business analysis further supports her initiatives to streamline operations and optimize resource allocation. As a CPA, Julie brings a rigorous financial perspective to her role, ensuring that all remediation efforts are not only effective but also financially sound. Her dedication to training and mentoring her team fosters a culture of continuous improvement, empowering her colleagues to excel in delivering exceptional service to clients.
Business Operations Director - Head of Customer Remediations and Corrections at JPMorgan Chase & Co. in February 2018 to Present
Business Operations Director for CCB - Customer Complaints Enhanced Root Cause Analysis at JPMorgan Chase & Co. in April 2014 to February 2018
Executive Director and Senior Business Manager at JPMorgan Chase & Co. in October 2011 to April 2014
Executive Director and Controller for Chase Student Loans at JPMorgan Chase & Co. in October 2009 to October 2011
Executive Director and Director for Chase Business Banking Product and Marketing Analytics at JPMorgan Chase & Co. in January 2008 to October 2009
Executive Director and Head of Global Finance Operations Service Center at JPMorgan Chase & Co. in January 2005 to January 2008
Executive Director and Controller for Retail Banking Division at JPMorgan Chase & Co. in August 2001 to January 2005
Executive Director - Controller for Auto Lending at JPMorgan Chase & Co. in August 1998 to August 2001
Vice President - Accounting Manager for National Education Lending at JPMorgan Chase & Co. in January 1997 to August 1998
Internal Audit Supervisor at JPMorgan Chase & Co. in November 1993 to January 1997
CPA at Norman, Jones, Enlow & Co. in January 1989 to January 1993
See more
See less
Thinking Skills
Strategic Thinking
Problem Solving
Communication
Financial Reporting
Accounting
Internal Controls
Management
Marketing
Budgets
Project Management
Leadership
Banking
Training
Finance
Financial Analysis
Risk Management
Business Analysis
Financial Services
See more
See less
Discover more about JPMorgan Chase & Co.What is Julie Hatch email address?
Email Julie Hatch at [email protected] and [email protected]. This email is the most updated Julie Hatch email found in 2026.
What is Julie Hatch phone number?
Julie Hatch phone number is +16142028215 and +16148488481.
How to contact Julie Hatch?
To contact Julie Hatch send an email to [email protected] or [email protected]. If you want to call Julie Hatch try calling on +16142028215 and +16148488481. (updated on November 04, 2024)
What company does Julie Hatch work for?
Julie Hatch works for JPMorgan Chase & Co.
What is Julie Hatch's role at JPMorgan Chase & Co.?
Julie Hatch is Business Operations Director - Head of Customer Remediations and Corrections
What industry does Julie Hatch work in?
Julie Hatch works in the Financial Services industry.
Julie Hatch Email Addresses
Julie Hatch Phone Numbers
looking for?
Find personal and work emails for over 250M professionals.
People like Julie Hatch
Project Coordinator at Gulf Coast Architectural Group
Sales Account Manager at Runyon Oil Tools Inc.
NU Vice President and IANR Harlan Vice Chancellor at University of Nebraska-Lincoln
Sales Marketing Manager at SERVPRO of Hollywood Hills/Los Feliz, Hancock Park/Hollywood
Licensed Realtor at eXp Realty
CEO at HookNHide, LLC
Co-Founder & CEO at Open Source Capital Management, LLC.
Global Brand Director (GBMM) - Air Wick Innovation at RB at Reckitt
Private Client Advisor at J.P. Morgan
Senior Creative at Pereira O'Dell
Payroll Specialist at Ceridian
Data Governance / data quality lead/ Manager at Accenture
Electrical Engineer at Microsoft
Treasury and Payment Solutions Team Lead at BMO US
Sr. Partner Development Manager, Strategic Pursuits at Microsoft
ACD Art Director & Designer at Freelance
ESOL Teacher at Howard County Public Schools
Alumni Board of Directors at Central Michigan University
Sr Account and Project Manager at Telecom Consulting Group
Show more
Show less