Judy M

Q: What is Judy M email address?

Email Judy M at judy.m@ceenta.com. This email is the most updated Judy M email found in 2026.

Q: How to contact Judy M?

To contact Judy M send an email to judy.m@ceenta.com.

Chief Operating Officer at Charlotte Eye Ear Nose & Throat Associates, P.A. (CEENTA) | Charlotte, North Carolina, United States

About Judy M

Judy M. serves as the Chief Operating Officer at Charlotte Eye Ear Nose & Throat Associates, P.A. (CEENTA), where she leverages her extensive experience in healthcare management to drive operational excellence and enhance patient care. With a strong focus on process improvement and strategic planning, Judy has successfully implemented initiatives that have significantly improved service delivery metrics. Notably, her collaboration with Call Center leadership and IT resulted in a remarkable reduction in customer hold times from an average of 7 minutes to just 2.5 minutes within a four-month period, showcasing her commitment to enhancing the patient experience through effective resource management and technology integration.

In addition to optimizing call center operations, Judy initiated a transformative process that reduced referral queue completion times from an average of 6 weeks to just 8 days. This achievement not only streamlined operations but also demonstrated her ability to lead teams through complex changes while maintaining a patient-centered focus. Her results-oriented approach to problem-solving, combined with her strong business acumen, enables her to navigate the challenges of the healthcare landscape effectively.

Judy's leadership style is characterized by her team-focused mentality and exceptional communication skills, fostering a culture of collaboration and resilience within CEENTA. She is recognized for her ability to inspire and motivate teams, ensuring that all members are aligned with the organization’s strategic goals. As a dedicated healthcare leader, Judy M. continues to drive quality improvement initiatives and performance enhancements, positioning CEENTA as a leader in the field of eye, ear, nose, and throat care. Her expertise in budgeting and customer service further solidifies her role as a pivotal figure in advancing the organization's mission to provide exceptional care to its patients.

Judy M Work