Judith Kerklo
Director Of Customer Service at Superior Graphite | Greater Chicago Area
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Judith Kerklo serves as the Director of Customer Service at Superior Graphite, where she leads a dynamic global team dedicated to delivering exceptional customer experiences across a diverse range of industries. With her extensive background in business process improvement and customer service leadership, Judith has been instrumental in aligning customer service strategies with sales objectives, ensuring that client needs are met with precision and efficiency. Her role encompasses overseeing operations related to electro-thermal treatment-purification, grinding, sizing, and custom mixes, as well as managing graphite and carbon sourcing and toll processing.
Judith’s expertise in logistics management and pricing strategies has enabled her to streamline processes and reduce operational costs, ultimately enhancing customer loyalty and satisfaction. She is a key driver of Superior Graphite's commitment to providing tailored solutions for markets such as energy and thermal management, friction materials, oil drilling, and metallurgy. By fostering cross-functional team building and establishing strategic partnerships, Judith has cultivated a culture of collaboration and innovation within her team, empowering them to deliver best-in-class service.
Her leadership in expansion strategies and merger and acquisition communication has positioned Superior Graphite for sustained growth in a competitive landscape. Judith's ability to build world-class teams and forge strong business partnerships is a testament to her results-focused approach, making her a pivotal figure in the company’s mission to provide cutting-edge graphite solutions that meet the evolving needs of its clients.
Director Of Customer Service at Superior Graphite in October 2017 to Present
Senior Customer Service Manager at Wilton Industries in January 1997 to January 2017
Customer Service Manager at Superior Coffee & Foods, a division of Sara Lee Corp. in January 1993 to January 1997
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Cross-functional Team Leadership
Retail
Merchandising
Customer Service
Inventory Management
Forecasting
Supply Chain
Sales Operations
Supply Chain Management
Demand Planning
Inventory Control
Logistics
P
Pricing
Purchasing
Client Services
Client Relations
Global Client Management
Billing Process
Business Process Improvement
KPI Reports
Customer Loyalty
Customer Loyalty Management
Key Account Relationships
Key Account Relationship Building
Team Building
Cross Functional Team Building
Work Standardization
Standard Operating Procedure (SOP)
Program Management
Program Development
Program Evaluation
Logistics Management
Expansion Strategies
Project Management
Inventory & Pricing Controls
System Monitoring
Sales Process
Merger & Acquisition Communication
Business Transformation
Lean Thinking
Building World Class Teams
Building Business Partnerships
Strategic Partnerships
Business Growth Strategies
Expansion Strategy
Continuous Process Improvement
Systems Management
Overseas Experience
International Shipping
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Discover more about Superior GraphiteWhat is Judith Kerklo email address?
Email Judith Kerklo at [email protected] and [email protected]. This email is the most updated Judith Kerklo email found in 2026.
What is Judith Kerklo phone number?
Judith Kerklo phone number is +17735170583 and +13126373222.
How to contact Judith Kerklo?
To contact Judith Kerklo send an email to [email protected] or [email protected]. If you want to call Judith Kerklo try calling on +17735170583 and +13126373222. (updated on November 04, 2024)
What is Judith Kerklo net worth?
Judith Kerklo has an estimated net worth of $75,000 to $99,999
What company does Judith Kerklo work for?
Judith Kerklo works for Superior Graphite
What is Judith Kerklo's role at Superior Graphite?
Judith Kerklo is Director Of Customer Service
What industry does Judith Kerklo work in?
Judith Kerklo works in the Chemical Manufacturing industry.
Judith Kerklo Email Addresses
Judith Kerklo Phone Numbers
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