Juan Castillo
Channel Services Business Specialist at Dell | Mexico City, Mexico
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Juan Castillo is a seasoned Channel Services Business Specialist at Dell, where he leverages over 20 years of experience in the IT industry to drive strategic initiatives and enhance partner relationships. His current role places him at the forefront of managing delivery partner relationships within the DELL EMC Services Channels group, where he is instrumental in onboarding implementation partners and ensuring they meet the necessary competencies and performance benchmarks. Juan's expertise in DELL EMC Data Storage technologies allows him to align service strategies effectively with channel and partner systems engineers, ensuring comprehensive service coverage across various territories.
In his capacity, Juan is not only responsible for monitoring and reviewing partner performance but also for spearheading global initiatives that foster collaboration within the services partner community. His dynamic approach and self-confidence enable him to navigate complex challenges, making him a trusted resource for both internal teams and external partners. Juan's proficiency in multiple languages, including Brazilian Portuguese and Spanish, enhances his ability to communicate effectively with diverse stakeholders, further solidifying his role as a key liaison in the global services landscape.
With a strong foundation in professional services, data center operations, and business intelligence, Juan is adept at employing methodologies such as Six Sigma and Kepner-Tregoe to optimize processes and drive operational excellence. His leadership skills and commitment to continuous improvement position him as a valuable asset to Dell, where he is dedicated to fostering a culture of collaboration and innovation within the IT service ecosystem.
Channel Services Business Specialist at Dell in April 2017 to Present
Latin America Div. BRS Escalation Manager at Dell in April 2013 to April 2017
Service Partners Mgr. EMC Latin America at Dell in April 2006 to March 2013
Country Service Director at Dell in July 1999 to April 2006
Outsorcing Manager at Hewlett-Packard in March 1987 to November 1994
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Languages
Brazilian Portuguese
Six Sigma Green Belt certification
Kepner-Tregoe
Spanish
Portuguese
Storage
Pre-sales
English
Six Sigma
Service Delivery
Management
Program Management
Professional Services
Cloud Computing
Customer Satisfaction
Data Center
Sales
ITIL
Team Leadership
Virtualization
Solution Selling
Enterprise Software
Business Intelligence
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Discover more about DellWhat is Juan Castillo email address?
Email Juan Castillo at [email protected]. This email is the most updated Juan Castillo email found in 2026.
What is Juan Castillo phone number?
Juan Castillo phone number is +13232250046.
How to contact Juan Castillo?
To contact Juan Castillo send an email to [email protected]. If you want to call Juan Castillo try calling on +13232250046. (updated on November 04, 2024)
What company does Juan Castillo work for?
Juan Castillo works for Dell
What is Juan Castillo's role at Dell?
Juan Castillo is Channel Services Business Specialist
What industry does Juan Castillo work in?
Juan Castillo works in the It Services And It Consulting industry.
Juan Castillo Email Addresses
Juan Castillo Phone Numbers
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