Josh White
Director of Support at Indiana Bureau of Motor Vehicles | Winchester, Indiana, United States
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Josh White serves as the Director of Support at the Indiana Bureau of Motor Vehicles (BMV), where he plays a pivotal role in overseeing the operations of a multi-tiered IT support environment. With a robust background in operations management and a strong foundation in criminal justice, Josh leverages his expertise to enhance service delivery and optimize support processes across the organization. His experience in the outsourcing and offshoring industry equips him with a unique perspective on efficiency and quality assurance, which he applies to streamline operations and improve customer satisfaction.
In his current role, Josh is responsible for managing a diverse team of IT professionals dedicated to providing top-tier desktop support and technical assistance. He is deeply involved in workforce management, ensuring that resources are allocated effectively to meet the demands of the BMV's extensive service offerings. His commitment to process improvement drives the implementation of innovative solutions that enhance operational workflows and reduce response times.
Josh's analytical skills enable him to identify trends and areas for enhancement within the support framework, fostering a culture of continuous improvement. He is also passionate about team building, mentoring his staff to develop their skills and advance their careers within the organization. By utilizing tools such as PowerPoint for presentations and reports, he effectively communicates strategies and outcomes to stakeholders, ensuring alignment with the BMV's mission to provide exceptional service to the public. Through his leadership, the Indiana BMV continues to evolve its support operations, setting a benchmark for excellence in the public sector.
Director of Support at Indiana Bureau of Motor Vehicles in September 2023 to Present
System Administrator Manager at Indiana Bureau of Motor Vehicles in April 2020 to September 2023
Sharepoint Administrator at Indiana Bureau of Motor Vehicles in May 2019 to April 2020
System Manager at Indiana Bureau of Motor Vehicles in April 2018 to May 2019
System Coordinator at Indiana Bureau of Motor Vehicles in June 2017 to April 2018
RCA at United States Postal Service in January 2017 to June 2017
Operations Manager at Concentrix in January 2014 to December 2016
Quality and Training Manager at IBM in May 2013 to January 2014
Technical Support Trainer at ManpowerGroup in December 2007 to May 2013
Reporting Analyst at Manpower Professional in December 2007 to May 2013
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Government
Support Management
Director level
Information Technology Infrastructure
IT Infrastructure Management
Windows Installer (MSI)
Radio Frequency (RF)
P25
Tenacious Work Ethic
Thinking Skills
System Administration
SharePoint
Server Administration
Critical Thinking
Communication
Desktop Support
Software Troubleshooting
Desktop Computers
Desk Top Support
Computer Science
Call Centers
Training
Management
Vendor Management
Technical Support
Customer Satisfaction
Workforce Management
Process Improvement
Performance Management
BPO
Customer Experience
Operations Management
Data Analysis
CRM
Change Management
Quality Assurance
Business Analysis
Troubleshooting
ITIL
Microsoft Excel
Outlook
PowerPoint
Citrix
Leadership
Team Building
Help Desk Support
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Discover more about Indiana Bureau of Motor VehiclesWhat is Josh White email address?
Email Josh White at [email protected]. This email is the most updated Josh White email found in 2026.
What is Josh White phone number?
Josh White phone number is +17657291262.
How to contact Josh White?
To contact Josh White send an email to [email protected]. If you want to call Josh White try calling on +17657291262.
What company does Josh White work for?
Josh White works for Indiana Bureau of Motor Vehicles
What is Josh White's role at Indiana Bureau of Motor Vehicles?
Josh White is Director of Support
What industry does Josh White work in?
Josh White works in the Government Relations Services industry.
Josh White Email Addresses
Josh White Phone Numbers
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