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Josh Marshall

Director of Global Service Management @ Yahoo!

Josh Marshall Contact Details

Greater Los Angeles Area
Director of Global Service Management @ Yahoo!
Project Manager @ Yahoo!
Customer Service Manager @ Yahoo!
Certified, ITIL V3 Intermediate Service Operations and Analysis @ Hewlett Packard

ITIL Service Management expert and DevOps professional. ServiceNow business owner responsible for process standardization, consolidation of redundant tools and automating repeatable tasks for scalability. Responsible for Global Service Management implementation at Yahoo focused on the following core functions: Service Strategy Service Design Service Transition Service Operation - Event Management - Incident Management - Problem Management - Change 

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