Josh Kitterman
Quality Management Leader, Executive Director at Wells Fargo | Des Moines Metropolitan Area
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As the Quality Management Leader and Vice President at Wells Fargo, Josh Kitterman plays a pivotal role in shaping the bank's approach to customer service and operational excellence. With a strong foundation in Mortgage Production, Mortgage Servicing, and Enterprise Functions, he is dedicated to developing a robust quality management program specifically for the Enterprise Customer Redress, Accommodations, and Mediation Program. This initiative is crucial in ensuring that customer concerns are addressed effectively and efficiently, aligning with Wells Fargo's strategic commitment to customer-centric solutions.
Josh's expertise in the Scaled Agile Framework allows him to implement agile leadership practices that enhance collaboration across various teams, fostering a culture of continuous improvement. His proficiency in reporting and analysis enables him to identify key performance indicators and operational risks, ensuring that the quality management program not only meets regulatory requirements but also drives business value. By leveraging his skills in business relationship management and operational risk management, Josh cultivates strong partnerships across the organization, promoting professional resiliency and engagement among team members.
A champion of human capital, Josh is passionate about mentorship and the cultivation of diverse talent within the workplace. He believes that fostering an inclusive environment is essential for driving innovation and achieving sustainable results. Through workshop facilitation and targeted training initiatives, he empowers his colleagues to embrace challenges and contribute to a culture of excellence. In his role, Josh Kitterman exemplifies the intersection of strategic vision and operational execution, making significant strides in enhancing customer experiences and operational integrity at Wells Fargo.
Quality Management Leader, Executive Director at Wells Fargo in January 2023 to Present
Business Execution Senior Manager, Vice President, WF Home Lending Product Strategy & Delivery at Wells Fargo in January 2022 to January 2023
Delivery Support Leader, VP, Enterprise Change Mangement at Wells Fargo in December 2020 to April 2022
Process Management Functional Leader, VP, Enterprise Portfolio Delivery at Wells Fargo in September 2018 to December 2020
Special Handling Leader, VP, Servicing Communications and Delivery at Wells Fargo in May 2014 to September 2018
Operational Risk Manager, Assistant Vice President at Wells Fargo in May 2012 to May 2014
Loan Administration Manager II at Wells Fargo in November 2010 to May 2012
Loan Adminstration Manager I at Wells Fargo in August 2009 to December 2010
Accelerated Management Program- Supervisory Associate at Wells Fargo in March 2009 to August 2009
Work Director II at Wells Fargo in March 2006 to March 2009
Mortgage Processing Specialist II at Wells Fargo in February 2004 to March 2006
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Scaled Agile Framework
Lean Portfolio Management
Agile Methodologies
Reporting & Analysis
Agile Leadership
Jira
Capacity Management
Product Management
Business Relationship Management
Strategic Roadmaps
Leadership
Business Analysis
Portfolio Management
Credit
Credit Risk
Financial Analysis
Operational Risk
Insurance
Retail Banking
Investments
Operational Risk Management
Relationship Management
Workshop Facilitation
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Discover more about Wells FargoWhat is Josh Kitterman email address?
Email Josh Kitterman at [email protected]. This email is the most updated Josh Kitterman email found in 2026.
What is Josh Kitterman phone number?
Josh Kitterman phone number is +16417994060.
How to contact Josh Kitterman?
To contact Josh Kitterman send an email to [email protected]. If you want to call Josh Kitterman try calling on +16417994060. (updated on September 13, 2024)
What company does Josh Kitterman work for?
Josh Kitterman works for Wells Fargo
What is Josh Kitterman's role at Wells Fargo?
Josh Kitterman is Quality Management Leader, Executive Director
What industry does Josh Kitterman work in?
Josh Kitterman works in the Financial Services industry.
Josh Kitterman Email Addresses
Josh Kitterman Phone Numbers
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