Joseph Rickard

Q: What is Joseph Rickard email address?

Email Joseph Rickard at jrickard@extendedstay.com. This email is the most updated Joseph Rickard email found in 2026.

Q: How to contact Joseph Rickard?

To contact Joseph Rickard send an email to jrickard@extendedstay.com.

Director of Account Management at Extended Stay America | Charlotte, North Carolina, United States

About Joseph Rickard

Joseph Rickard serves as the Director of Account Management at Extended Stay America, where he leverages his extensive expertise in sales leadership and operations management to drive significant revenue growth and enhance customer satisfaction. In his current role, Joseph oversees a dynamic team of 8 National Account Managers, 1 Senior Account Manager, and 3 Account Service Coordinators, ensuring that they are equipped with the necessary tools and training to excel in their roles. His leadership is pivotal in managing over 700 corporate accounts that contribute approximately $40 million in annual revenue, while also coordinating support for an additional 400 accounts that generate around $80 million.

Joseph's strategic approach to account management is underscored by his strong analytical skills and a keen understanding of customer service management. He excels in fostering relationships with key stakeholders, utilizing his negotiation skills to secure favorable outcomes that benefit both Extended Stay America and its corporate clients. His commitment to employee training and coaching not only enhances team performance but also cultivates a culture of excellence within the organization.

Key projects under Joseph’s leadership include the implementation of data-driven strategies that optimize account performance and improve financial results. By focusing on lead generation and customer satisfaction, he has successfully increased client retention rates and expanded the company’s market share. Joseph's ability to blend operational efficiency with a customer-centric approach positions him as a vital asset to Extended Stay America, driving both immediate results and long-term success in a competitive industry.

Joseph Rickard Work