Jose Junior
Senior Principal Customer Success Manager at Broadcom Inc. | Longwood, Florida, United States
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Jose Junior is a seasoned professional with over 20 years of experience in the technology industry, currently serving as a Senior Principal Customer Success Manager at Broadcom Inc. In this pivotal role within the Customer Success Division, Jose is dedicated to fostering strong relationships with clients, ensuring they maximize the value of Broadcom's extensive software portfolio. His expertise lies in collaborating closely with customers to understand their unique business needs and aligning them with Broadcom’s category-leading solutions, which encompass critical areas such as Network Monitoring, Cybersecurity, AIOps, and DevOps.
Jose’s role is not just about managing accounts; it involves acting as the primary point of contact for clients, guiding them through the complexities of implementing and optimizing Broadcom’s infrastructure and security software. He leads key projects that drive customer satisfaction and retention, leveraging his skills in information security, systems analysis, and business strategy to deliver tailored solutions that enhance operational efficiency and security posture.
His engineering-centered approach allows him to bridge the gap between technical capabilities and business objectives, ensuring that clients not only adopt Broadcom solutions but also achieve significant ROI. Jose's leadership in customer success is complemented by his proficiency in IT service management and marketing strategy, making him a vital asset in Broadcom's mission to empower the largest companies in the world with scalable and agile software solutions. Through his commitment to excellence and customer advocacy, Jose Junior continues to shape the future of customer success in the technology landscape.
Senior Principal Customer Success Manager at Broadcom Inc. in November 2019 to Present
Principal Customer Success Manager at Symantec in May 2014 to November 2019
LAMC Manager, Premium Support Services at Symantec in May 2014 to November 2019
Support Manager at PSN Security in April 2008 to April 2014
Network Administrator at Poliedro in April 2006 to March 2008
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Operational Excellence
Service-Level Agreements (SLA)
Customer Experience Management
Product Adoption
Crisis Management
Portfolio Management
Teamwork
Network Security
Security
IT Management
Information Security
IPS
Information Security Management
Team Management
Analysis
Active Directory
Management
Networking
Computer Security
Systems Analysis
Information Technology
Project Management
Information Security Awareness
Leadership
Team Leadership
Spanish
Business Development
Business Strategy
Strategic Planning
Business Planning
Negotiation
Marketing Strategy
Customer Relationship Management (CRM)
Gerenciamento de serviços de TI
Gestão
Gestão de projetos
Gestão de segurança da informação
Gestão de TI
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Discover more about Broadcom Inc.What is Jose Junior email address?
Email Jose Junior at [email protected]. This email is the most updated Jose Junior email found in 2026.
How to contact Jose Junior?
To contact Jose Junior send an email to [email protected]. (updated on September 13, 2024)
What company does Jose Junior work for?
Jose Junior works for Broadcom Inc.
What is Jose Junior's role at Broadcom Inc.?
Jose Junior is Senior Principal Customer Success Manager
What is Jose Junior's Phone Number?
Jose Junior's phone (305) ***-*423
What industry does Jose Junior work in?
Jose Junior works in the Software Development industry.
Jose Junior Email Addresses
Jose Junior Phone Numbers
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