Jordan Arnold
GTM Advisor and Sales Director at FireTail.io | Washington DC-Baltimore Area
Engage
candidates 10x faster
Enjoy unlimited access and discover candidates outside of LinkedIn
Trusted by 1.4M users from 76% of Fortune 500 companies
The most accurate data ever
CCPA Compliant
GDPR Compliant
150M
Personal Emails
200M
Work Emails
100M
Direct Dials
250M
Professional Profiles
40M
Company Profiles
Find anyone, anywhere
with ContactOut
today
Making remote or global hires?
Connecting
with key decision-makers? We can help.
- 40 emails / month
- 3 phone numbers / month
- Works on standard LinkedIn only
-
Work emails, personal emails,
mobile numbers
No credit card required
As the Sr. Director of Customer Experience at RegScale, Jordan Arnold plays a pivotal role in shaping the company's approach to customer engagement and satisfaction. With a robust background in Customer Success, Sales, Support, and Management, Jordan leverages a strategic, data-driven mindset to enhance the customer journey and drive impactful outcomes. His expertise lies in aligning customer needs with innovative global enterprise solutions, particularly in the context of rapid technological advancements.
One of Jordan's key initiatives has been the development and implementation of ITIL processes that streamline ticketing and enhance integration between Service Cloud and Jira. This strategic move has significantly improved how both customer and internal teams track and prioritize technical bugs, customer requests, and enhancements. By fostering a culture of collaboration across Customer Success, Support, Professional Services, and Sales, Jordan ensures that all stakeholders are aligned and focused on delivering exceptional customer experiences.
Jordan's skill set encompasses critical areas such as performance measurement, scalability, and process improvement, which are essential in today's fast-paced tech landscape. His ability to cultivate strategic partnerships and relationships has been instrumental in driving product adoption and enhancing cloud security measures for clients. As he continues to lead customer engagements, Jordan remains committed to not only meeting but exceeding customer expectations, ultimately positioning RegScale as a leader in customer experience excellence within the industry.
GTM Advisor and Sales Director at FireTail.io in September 2024 to Present
Sr. Director of Customer Experience at RegScale in April 2023 to November 2023
Director of Global Customer Success at RegScale in August 2022 to April 2023
Head of Global Customer Success at Wiz in December 2021 to July 2022
Director, Global Customer Success at DivvyCloud (acquired by Rapid7) in April 2020 to December 2021
Director of Customer Success at FranConnect in August 2019 to March 2020
Strategic Account Manager at All Covered Cloud Services in June 2018 to July 2019
Director, Managed Services (Customer Success) at Meridian Imaging Solutions, A Konica Minolta Company in February 2016 to June 2018
Director, Enterprise Resources at Meridian Imaging Solutions, A Konica Minolta Company in February 2011 to February 2016
Manager, Managed Services at Meridian Imaging Solutions, A Konica Minolta Company in June 2010 to March 2012
Account Executive at Meridian Imaging Solutions, A Konica Minolta Company in December 2009 to June 2010
See more
See less
Customer Experience Management
Key Account Acquisition & Retention
Salesforce Service Cloud
Zendesk
Jira
Confluence
monday.com
Professional Services
Salesforce
Gainsight
ChurnZero
Cross-functional Collaborations
Easily Adaptable
Strategic Leadership
Google Cloud Platform (GCP)
Microsoft Azure
Amazon Web Services (AWS)
Retention Strategies
High EQ
Executive Communication
Startups
Scale up
Team Effectiveness
Problem Solving
Service Improvement
Case Studies
Key Performance Indicators
Project Management
Business Initiatives
Relationship Building
Business-to-Business (B2B)
Upselling
Performance Measurement
Pipeline Generation
Qualitative Data
Business Insights
High Performance Teams
CSM
Scalability
Interpreting Data
Charismatic Leadership
Global Management
Communication
Cloud Security
Teamwork
Business Process Improvement
Operational Excellence
Defining Requirements
Empathy
ITIL Certified
Recruiting
Customer Experience
Account Management
Cybersecurity
Data Analysis
Customer Success
SaaS
Leadership
Strategic Planning
Solution Selling
Program Management
Business Strategy
Project Planning
Business Intelligence
Strategy
Customer Satisfaction
Customer Retention
Sales
Cloud
Salesforce.com
Software as a Service (SaaS)
Management
Strategic Partnerships
Customer Service
Strategic Relationships
Product Adoption
Revenue & Profit Growth
C-Level Relationships
Client Presentation
Team Leadership
Process Improvement
Artificial Intelligence for Business
Organizational Leadership
Decision-Making
See more
See less
Discover more about FireTail.ioWhat is Jordan Arnold email address?
Email Jordan Arnold at [email protected] and [email protected]. This email is the most updated Jordan Arnold email found in 2026.
What is Jordan Arnold phone number?
Jordan Arnold phone number is +12028348394.
How to contact Jordan Arnold?
To contact Jordan Arnold send an email to [email protected] or [email protected]. If you want to call Jordan Arnold try calling on +12028348394. (updated on September 13, 2024)
What company does Jordan Arnold work for?
Jordan Arnold works for FireTail.io
What is Jordan Arnold's role at FireTail.io?
Jordan Arnold is GTM Advisor and Sales Director
What industry does Jordan Arnold work in?
Jordan Arnold works in the Computer And Network Security industry.
Jordan Arnold Email Addresses
Jordan Arnold Phone Numbers
looking for?
Find personal and work emails for over 250M professionals.
People like Jordan Arnold
Area Director at Liberty Senior Living
Owner/Operator at Leedia LLC
Promotional Model at MKTG
Principal and Owner at Dorn Financial
Front End Supervisor at Orchard Supply Hardware
Investor/Advisor at Food & Wine Solutions
Clinical Social Worker at Family Therapy Institute Midwest
Senior Application Programmer at Cornell University
Senior Director of Sales and Business Development for North America at Indoor Robotics
Director Of Operations at VSS Logistics, Inc
Account Development Specialist at Breakthru Beverage Group
Director Of Business Development at XPO Logistics, Inc.
Director of Operations, Technology and Business Development at The University of Tennessee Health Science Center
Account Supervisor at The Marketing Arm
Managing Member / Owner at R.G. Farney LLC
Fiscal Manager at Oregon Human Development Corporation
Director at AmTrust Financial Services, Inc.
Communications Specialist at Ector County ISD
Regional Vice President at PetSmart
Program Manager - Hardware at Google
Marketing Specialist at Affinity (Mi Hub)
Corporate Funding Specialist at Erie Home
Sales Manager- Chrysler Business Unit at Unique Fabricating
Show more
Show less