Joo Tan
Senior Operations Analyst at Visa | Singapore
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Joo Tan currently serves as a Senior Operations Analyst at Visa, where he leverages his extensive background in performance consulting and program management to enhance operational efficiency across the organization. With a career that began in the hospitality industry, Joo has cultivated a unique skill set that blends customer service excellence with analytical prowess. His role at Visa has been marked by significant contributions, particularly in the rollout of the Siebel CRM system within the Asia-Pacific Member Services division. This project not only involved meticulous planning and execution but also required collaboration with various stakeholders, including vendors and consultants, to ensure a seamless transition and integration of new processes.
In addition to his technical expertise, Joo has a strong focus on training and development. Since joining the Client Support Learning & Development (CSLD) team in 2009, he has organized and hosted numerous training programs aimed at boosting staff efficiency and enhancing service delivery. His ability to establish new processes and provide comprehensive management reports has been instrumental in driving performance improvements within the team. Joo's commitment to fostering relationships and his adeptness in vendor management have further solidified his reputation as a reliable partner in operational excellence.
With a deep understanding of the payments landscape, including credit cards and payment card processing, Joo continues to be a vital asset to Visa. His analytical skills, combined with his passion for assisting others, position him as a leader in navigating the complexities of the financial services industry, ultimately contributing to Visa's mission of delivering innovative payment solutions.
Senior Operations Analyst at Visa in June 2006 to Present
Director at Visa in December 2014 to Present
Product Director - Client Services College at Visa in April 2019 to Present
Performance Consultant at Visa in October 2023 to Present
Call Centre Manager at Certis CISCO in January 2003 to January 2006
Associate at DBS Bank in January 1997 to January 2003
Sales Executive at Sentosa Development Board in January 1995 to January 1997
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Performance Consulting
Consultation
Program Management
Payments
Credit Cards
Vendor Management
Product Management
Analytics
Mobile Payments
Banking
Payment Card Processing
Relationship Management
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Discover more about VisaWhat is Joo Tan email address?
Email Joo Tan at [email protected]. This email is the most updated Joo Tan email found in 2026.
How to contact Joo Tan?
To contact Joo Tan send an email to [email protected]. (updated on November 05, 2024)
What company does Joo Tan work for?
Joo Tan works for Visa
What is Joo Tan's role at Visa?
Joo Tan is Senior Operations Analyst
What is Joo Tan's Phone Number?
Joo Tan's phone +44 ** **** *179
What industry does Joo Tan work in?
Joo Tan works in the Financial Services industry.
Joo Tan Email Addresses
Joo Tan Phone Numbers
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