Jonathan Stone
Senior Vice President of Global Professional & Partner Services at Qualtrics | Provo, Utah, United States
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As the Senior Vice President of Global Professional & Partner Services at Qualtrics, Jonathan Stone is at the forefront of transforming how enterprises manage their Customer, Employee, Brand, and Product experiences through Experience Management (XM). With a robust background in business strategy and analytics, Jonathan leads a dedicated team that provides comprehensive technology and advisory services across all of Qualtrics' product lines. His expertise in business process improvement and performance management enables organizations to leverage data effectively, driving impactful decision-making and fostering a culture of continuous improvement.
Jonathan is currently spearheading several key projects aimed at enhancing the enablement and support of services partners, ensuring they are equipped with the necessary tools and knowledge to deliver exceptional value to clients. His strategic vision not only focuses on pre-sales services but also emphasizes the importance of aligning customer experience consulting with the evolving needs of the market. Under his leadership, Qualtrics is committed to simplifying the data capture process for clients, empowering them to gain actionable insights that enhance their operational efficiency and customer satisfaction.
With a keen understanding of supply chain dynamics and financial modeling, Jonathan is adept at navigating complex business landscapes, making him a trusted advisor for enterprises looking to innovate and excel in their respective industries. His passion for Experience Management is infectious, and he actively encourages like-minded professionals to join his team at Qualtrics, where the intersection of impact and opportunity creates a dynamic environment for growth and success.
Senior Vice President of Global Professional & Partner Services at Qualtrics in January 2021 to Present
SVP & Global Head of Customer Professional Services at Qualtrics in June 2020 to January 2021
VP of CX Professional Services, Americas at Qualtrics in January 2018 to June 2020
VP of Implementation, Americas at Qualtrics in September 2016 to January 2018
Senior Director, Head of Home Equity Operations Support (Customer Experience, Quality, Digital Ops) at Capital One in November 2015 to September 2016
Senior Business Director, Home Loans Strategy at Capital One in June 2013 to November 2015
Corporate Strategy Director at jcpenney in February 2011 to June 2013
Engagement Manager at McKinsey & Company in July 2007 to January 2011
Software Engineer at ExxonMobil in January 2002 to January 2005
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Brigham Young University, B.S., January 1998 to January 2002
University of Michigan - Stephen M. Ross School of Business, MBA, January 2005 to January 2007
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Customer Experience Management
Business Process Improvement
Business Operations
Supply Chain
Retail
Financial Modeling
Segmentation
Strategy
Business Strategy
Competitive Analysis
Management Consulting
Analytics
Pricing Strategy
Strategic Planning
Project Planning
Forecasting
Marketing
Marketing Strategy
Performance Management
Customer Experience
Cross-functional Team Leadership
Management
Customer Experience Transformation
Customer Experience Design
Customer Experience Analysis
Customer Experience Consulting
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Discover more about QualtricsWhat is Jonathan Stone email address?
Email Jonathan Stone at [email protected] and [email protected]. This email is the most updated Jonathan Stone's email found in 2026.
How to contact Jonathan Stone?
To contact Jonathan Stone send an email to [email protected] or [email protected]. (updated on February 19, 2024)
What company does Jonathan Stone work for?
Jonathan Stone works for Qualtrics
What is Jonathan Stone's role at Qualtrics?
Jonathan Stone is Senior Vice President of Global Professional & Partner Services
What is Jonathan Stone's Phone Number?
Jonathan Stone's phone (801) ***-*127
What industry does Jonathan Stone work in?
Jonathan Stone works in the Computer Software industry.
Jonathan Stone Email Addresses
Jonathan Stone Phone Numbers
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