Jonathan Morgan
Director of Innovation & Design Strategy at Balance Innovation | Greater Cleveland
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As the Director of Innovation & Design Strategy at Balance Innovation, Jonathan Morgan is a visionary leader with a proven track record of driving transformative strategies that elevate client experiences across various sectors. With over 25 years of expertise, Jonathan has successfully spearheaded initiatives that blend e-commerce, user experience design, and behavioral segmentation to create impactful solutions tailored to client needs. His current role involves not only leading the innovation research and strategy business but also crafting a bold vision that has propelled the company to achieve over 90% of its yearly revenue through strategic innovation.
Jonathan's approach to innovation is deeply rooted in a commitment to fostering a culture of continuous improvement. He actively mentors and manages multi-disciplinary teams, enhancing their capabilities in research, strategy, and design. This nurturing environment encourages creativity and collaboration, enabling his teams to deliver world-class client experiences that drive tangible business value. His expertise in mobile design and marketing further positions him as a key player in the rapidly evolving digital landscape, where understanding consumer behavior is paramount.
Key projects under Jonathan's leadership have included the design and implementation of research methodologies that not only inform product development but also align with overarching business goals. By leveraging tools like Google Analytics and email marketing strategies, he ensures that insights are actionable and lead to measurable outcomes. Jonathan's ability to unify diverse teams around a shared vision makes him an invaluable asset to Balance Innovation, as he continues to push the boundaries of what is possible in service design and innovation strategy.
Director of Innovation & Design Strategy at Balance Innovation in August 2015 to Present
Advisory Board at inTouch Solutions in March 2015 to July 2017
Director Of User Experience at Publicis Sapient in September 2012 to August 2015
Experience Strategist / User Experience Designer at Freelance in January 1996 to August 2015
Senior User Experience Designer & Analyst at Optiem / A Division of The Adcom Group in September 2010 to September 2012
Lead Interaction Designer at Bowne & Co. Inc. (now Donnelley Financial Solutions) in December 1999 to September 2010
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Artificial Intelligence
Business Strategy
ecommerce
Adobe Creative Suite
Mobile Experiences
Resource Allocation
Organizational Planning
Creative Ideation
Coaching
Leadership
Facilitation
Cross-functional Team Leadership
Service Design
Ethnography
Mixed Methods Research
Multi-disciplinary Teams
E-Commerce
Innovation Consulting
Product Innovation
Innovation Development
Storyboarding
Communication
User Research
Design Strategy
User Experience
Interaction Design
User Experience Design
Information Architecture
User Interface Design
Web Design
Email Marketing
Graphic Design
Digital Marketing
Persona
Web Analytics
Axure
Research
Experience Design
User-centered Design
Interactive Marketing
Analytics
Wireframes
Mobile Applications
Brand Development
Digital Strategy
HTML
Usability
Mobile Design
Web Project Management
Creative Direction
Strategy
Task Analysis
CRM
User Interface
Google Analytics
Behavioral Segmentation
Information Design
Content Strategy
Information Visualization
Customer Experience Management
Mobile Marketing
Lead Generation
Generative Research
Personas
HTML + CSS
Human Computer Interaction
Mobile Commerce
IBM Websphere Commerce
iOS Design
Connected Devices
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Discover more about Balance InnovationWhat is Jonathan Morgan email address?
Email Jonathan Morgan at [email protected]. This email is the most updated Jonathan Morgan email found in 2026.
What is Jonathan Morgan phone number?
Jonathan Morgan phone number is +13309234107.
How to contact Jonathan Morgan?
To contact Jonathan Morgan send an email to [email protected]. If you want to call Jonathan Morgan try calling on +13309234107. (updated on October 31, 2024)
What is Jonathan Morgan net worth?
Jonathan Morgan has an estimated net worth of $150,000 to $249,999
What company does Jonathan Morgan work for?
Jonathan Morgan works for Balance Innovation
What is Jonathan Morgan's role at Balance Innovation?
Jonathan Morgan is Director of Innovation & Design Strategy
What industry does Jonathan Morgan work in?
Jonathan Morgan works in the Business Consulting And Services industry.
Jonathan Morgan Email Addresses
Jonathan Morgan Phone Numbers
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