Jonathan Davis
Customer Experience Professional at Veritiv Corporation | Cincinnati Metropolitan Area
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Jonathan Davis is a seasoned Customer Experience Professional at Veritiv Corporation, where he leverages his extensive background in revenue cycle management and customer service to enhance client interactions and drive operational excellence. With a robust history in the hospital and healthcare industry, Jonathan excels in understanding the nuanced needs of customers, ensuring that their concerns are addressed promptly and effectively. His role involves direct communication with clients, both over the phone and in person, allowing him to build strong relationships and foster trust.
At Veritiv, Jonathan is actively engaged in key projects that focus on optimizing customer service operations and improving overall customer satisfaction. He utilizes his expertise in instructional design and training development to create tailored training programs that equip team members with the necessary skills to handle complex customer inquiries. His commitment to continuous improvement is underscored by his proficiency in Six Sigma methodologies, which he applies to streamline processes and enhance service delivery.
Jonathan's certifications, including CRCR and CCFA, reflect his dedication to professional growth and his deep understanding of the intricacies of revenue cycle management and Medicaid managed care. As a member of both HFMA and AAMAS, he stays abreast of industry trends and best practices, ensuring that Veritiv remains at the forefront of customer experience innovation. Through his hands-on training and coaching initiatives, Jonathan not only resolves potential customer issues but also empowers his colleagues to excel in their roles, ultimately contributing to a culture of excellence within the organization.
Customer Experience Professional at Veritiv Corporation in March 2024 to Present
Revenue Cycle & Credentialing Director at CareStar in March 2022 to October 2023
Revenue Cycle Manager at CareStar in October 2016 to April 2022
Supervisor, Revenue Cycle at CHI Health at Home in December 2009 to October 2016
Revenue Cycle at Caring Hearts Home Care in January 2008 to December 2009
IT Application Business Analyst at Humana in August 2003 to January 2008
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Supply Management
Organizational Leadership
Financial Audits
Presenter
Customer Service Operations
Healthcare Management
Medicaid Managed Care
Revenue Cycle
Project Coordination
Medicare/Medicaid Reimbursement
Communication
Customer Service Management
Electronic Medical Record (EMR)
Health Information Management
Training and Development (HR)
Delegation
Critical Thinking
Customer Retention
Healthcare Consulting
Lectora Certified Author
LMS Development
Project Management
Testing
Instructional Design
Lectora
Learning Management Systems
Program Management
Troubleshooting
E-Learning
Hands-on Training
Leadership
Training
Needs Analysis
Learning Management
Management
Visio
Process Improvement
Customer Service
Revenue Cycle Management
Medicare
Strategic Planning
Business Process Improvement
Healthcare
Six Sigma Certification
Problem Solving
Auditing
Analytical Skills
Insurance
Team Building
Customer Experience
Client Services
Data Entry
Microsoft Office
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Discover more about Veritiv CorporationWhat is Jonathan Davis email address?
Email Jonathan Davis at [email protected]. This email is the most updated Jonathan Davis email found in 2026.
How to contact Jonathan Davis?
To contact Jonathan Davis send an email to [email protected].
What company does Jonathan Davis work for?
Jonathan Davis works for Veritiv Corporation
What is Jonathan Davis's role at Veritiv Corporation?
Jonathan Davis is Customer Experience Professional
What is Jonathan Davis's Phone Number?
Jonathan Davis's phone (**) *** *** 269
What industry does Jonathan Davis work in?
Jonathan Davis works in the Paper And Forest Product Manufacturing industry.
Jonathan Davis Email Addresses
Jonathan Davis Phone Numbers
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