Jon Hemming
Technical Director, Customer Success at Rubrik, Inc. | Greater St-Catharines-Niagara Metropolitan Area
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Jon Hemming is a seasoned Technical Director at Rubrik, Inc., where he leverages over 20 years of extensive experience in service, help desk, and customer support within global high-tech and SaaS environments. His deep understanding of enterprise architecture and disaster recovery solutions positions him as a vital asset in the rapidly evolving landscape of data management and protection. With more than five years of leadership experience, Jon has been instrumental in founding and directing Rubrik University (Rubrik U), a pivotal initiative aimed at enhancing customer success through comprehensive training and development programs.
In his current role, Jon serves as a technical advisor to the Rubrik U team, guiding the creation and enhancement of educational content that aligns with Rubrik's SaaS and on-premise product suites. His ability to coordinate and execute cross-departmental projects on a global scale showcases his excellent teamwork and multi-tasking skills. Jon's technical aptitude, backed by a Bachelor's Degree in Computer Science, enables him to effectively bridge the gap between technical complexities and user-friendly training materials, ensuring that both customers and internal teams are well-equipped to maximize the value of Rubrik's offerings.
Jon's expertise in product management, coupled with his proficiency in operating systems and the Domain Name System (DNS), allows him to tackle challenges head-on and deliver innovative solutions. His commitment to employee training and problem-solving not only fosters a culture of continuous learning but also drives customer satisfaction and loyalty. As he continues to shape the future of Rubrik University, Jon remains dedicated to empowering users and enhancing the overall customer experience in the dynamic world of data management.
Technical Director, Customer Success at Rubrik, Inc. in January 2020 to Present
Staff Customer Success Engineer at Rubrik, Inc. in April 2017 to January 2020
Technical Support Engineer at Rubrik, Inc. in October 2016 to April 2017
Staff Technical Support Engineer (TSE IV) at VMware in October 2013 to October 2016
Sr. Technical Support Engineer (TSE III) at VMware in October 2011 to October 2013
Model at Film/Comm in November 2011 to April 2013
Technical Support Engineer (TSE II) at VMware in December 2009 to October 2011
Junior Technical Support Engineer (TSE I) at VMware in April 2008 to December 2009
Customer Service Specialist at VMware in September 2007 to March 2008
TSS/Resource Desk (CSR 1.5) at Sitel in February 2007 to September 2007
CSR Mentor and Trainer at Sitel in December 2002 to April 2007
Curriculum Developer and Trainer at Sitel in June 2004 to August 2004
Customer Service Representative (CSR 1.0) at Sitel in February 2002 to December 2002
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Content Management
Technical Enablement
Technical Documentation
Product Road Mapping
Service Delivery
Remote Team Management
Leadership
Team Leadership
Product Management
Project Management
Customer Education
Cloud Infrastructure
Learning
Customer Success
Customer Support
CSAT
Cloud Computing
Technical Support
Data Center Virtualization
Data Center
Firewalls
Enterprise Architecture
System Administration
Disaster Recovery
Storage Area Network (SAN)
Troubleshooting
Information Technology
Domain Name System (DNS)
Linux
Operating Systems
Software as a Service (SaaS)
Skilled Multi-tasker
Instructor-led Training
Employee Training
Training & Development
Training Delivery
VMware vCloud Director
Service Desk Management
Training Facilitation
Computer Science
Start-ups
Problem Solving
VMware vSphere
Learning Management Systems
VMware
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Discover more about Rubrik, Inc.What is Jon Hemming email address?
Email Jon Hemming at [email protected] and [email protected]. This email is the most updated Jon Hemming email found in 2026.
What is Jon Hemming phone number?
Jon Hemming phone number is +16194055901 and +17187649590.
How to contact Jon Hemming?
To contact Jon Hemming send an email to [email protected] or [email protected]. If you want to call Jon Hemming try calling on +16194055901 and +17187649590. (updated on October 29, 2024)
What is Jon Hemming net worth?
Jon Hemming has an estimated net worth of $750,000 to $999,999
What company does Jon Hemming work for?
Jon Hemming works for Rubrik, Inc.
What is Jon Hemming's role at Rubrik, Inc.?
Jon Hemming is Technical Director, Customer Success
What industry does Jon Hemming work in?
Jon Hemming works in the Software Development industry.
Jon Hemming Email Addresses
Jon Hemming Phone Numbers
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