John Torres
Customer Experience | Third-Party Risk Management | Facility Management Strategist at TowerLight Consulting | New York City Metropolitan Area
Engage
candidates 10x faster
Enjoy unlimited access and discover candidates outside of LinkedIn
Trusted by 1.4M users from 76% of Fortune 500 companies
The most accurate data ever
CCPA Compliant
GDPR Compliant
150M
Personal Emails
200M
Work Emails
100M
Direct Dials
250M
Professional Profiles
40M
Company Profiles
Find anyone, anywhere
with ContactOut
today
Making remote or global hires?
Connecting
with key decision-makers? We can help.
- 40 emails / month
- 3 phone numbers / month
- Works on standard LinkedIn only
-
Work emails, personal emails,
mobile numbers
No credit card required
John Torres is a seasoned business leader at TowerLight Consulting, where he excels in the strategic and tactical management of Customer Experience, Third-Party Risk Management, and Facility Management. With a robust background in back-office operations and business continuity, John has cultivated a reputation for delivering exceptional client-focused solutions that enhance operational efficiency and drive organizational objectives. His expertise in project management and technology enablement allows him to implement innovative strategies that streamline workflows and improve service delivery.
Currently, John is spearheading several key projects aimed at transforming customer experience through enhanced engagement strategies and robust risk management frameworks. His deep understanding of Third-Party Risk Management enables him to identify potential vulnerabilities in vendor relationships, ensuring that clients maintain compliance and mitigate risks effectively. Additionally, his proficiency in Facility Management allows him to optimize physical spaces, aligning them with business goals while fostering a productive environment for employees and clients alike.
John's leadership style is characterized by a commitment to continuous improvement and team empowerment. He believes in cultivating a culture of collaboration and knowledge sharing, which not only enhances team performance but also drives innovation. His skills in business analysis and strategic partnerships further bolster his ability to align organizational capabilities with market demands, ensuring that TowerLight Consulting remains at the forefront of industry trends. With a focus on delivering measurable results, John Torres is dedicated to helping businesses navigate the complexities of customer experience and risk management in an ever-evolving landscape.
Customer Experience | Third-Party Risk Management | Facility Management Strategist at TowerLight Consulting in January 2020 to Present
VP, Director of Customer Communication at Continental Stock Transfer & Trust Company in January 2021 to Present
Chief Customer Officer at Churchill Living in January 2019 to January 2020
Manager of Enterprise Third-Party Risk Management at AmTrust Financial Services, Inc. in January 2016 to January 2019
SVP: THIRD-PARTY RISK MANAGEMENT, BUSINESS CONTINUITY, FACILITY MANAGEMENT, CALL CENTER MANAGEMENT at American Stock Transfer and Trust Company, LLC in January 2001 to January 2015
VP OF CUSTOMER SERVICE AND RISK MANAGEMENT at CLARITY INCENTIVE SYSTEMS in January 2000 to January 2001
VP OF CUSTOMER SERVICE at INGREDIENTS.COM in January 1999 to January 2000
AVP OF CUSTOMER SERVICE at BNY Mellon in January 1990 to January 1999
See more
See less
Call Centers
Management
Securities
Vendor Management
Risk Management
Financial Services
Investor Relations
Finance
Outsourcing
Equities
CRM
Facilities Management
Business Analysis
Banking
Financial Analysis
Mutual Funds
Portfolio Management
Due Diligence
Program Management
Customer Relationship Management (CRM)
Business Process Improvement
Mergers & Acquisitions
Business Continuity
Strategy
Facility Management (FM)
Construction Management
Project Management
Avaya Products
Customer Service
Strategic Partnerships
Leadership
Contract Negotiation
Team Leadership
Transfer Agency
Facilities Operations
Call center start-up
Call Center Architecture
NICE Call Recording
Corporate Actions
Process Improvement
Avaya Site Administration
Avaya Communication Manager
IPO
Facility Master Planning
Contact Center Management
Mergers & Acquisitions (M&A)
Customer Experience
Customer Journey Mapping
See more
See less
What is John Torres email address?
Email John Torres at [email protected]. This email is the most updated John Torres email found in 2026.
How to contact John Torres?
To contact John Torres send an email to [email protected].
What company does John Torres work for?
John Torres works for TowerLight Consulting
What is John Torres's role at TowerLight Consulting?
John Torres is Customer Experience | Third-Party Risk Management | Facility Management Strategist
What is John Torres's Phone Number?
John Torres's phone (212) ***-*410
What industry does John Torres work in?
John Torres works in the Financial Services industry.
John Torres Email Addresses
John Torres Phone Numbers
Get a free list of similar prospects, filtered by title, company, or industry.
Build your Prospect ListPeople like John Torres
Department Supervisor and Custom Illustrations Coordinator at Author Solutions, LLC
Executive Creative Director at IMC
Regional Vice President at Security Solutions of America
Technical Product Manager at Amazon Web Services (AWS)
Integrated Marketing Consultant & GM at Simone Hadley Wilson Marketing
CEO at Personal Marketing Co.
Principal Customer Success Manager, Enterprise at Qualtrics
Principal Owner at Rhew Process Solutions LLC
Medical Student Researcher at Western Michigan University Homer Stryker M.D. School of Medicine
Door Peninsula Land Steward at The Nature Conservancy
Owner, Director of Photography, HH & ENG/EFP camera operator at WooFilmsLLC
Market Sales Mid-Atlantic at Dawn Foods Global
Licensed agent- trusted advisor at Independent Agent
Program Manager - Global Workplace Operations at LinkedIn
Executive Director at International Institute for Strategic Research and Training (IISRT)
Visual Manager at Macy's Fashion Square
Delivery driver at Veritas Wine Selections at Veritas Wine Selections
Associate Pastor at Freewill Baptist Church of Santa Paula
Project Architect at Commercial and Residential Architectural Design and Planning
Managing Director | Technology Risk | Business Consulting at EY
Show more
Show less