John Patterson’s Email & Phone

John Patterson Contact Details

Newcastle upon Tyne, United Kingdom
Head of Customer Experience @ Sage UK
Director of Customer Experience (secondment from Virgin Media) @ Liberty Global
Head of Quality Improvement @ Virgin Media

WINNER OF THE UK CUSTOMER EXPERIENCE AWARDS AND SILVER MEDALLIST IN THE EUROPEAN CALL CENTRE OF THE YEAR AWARD 2013 FOR QUALITY STRATEGY (VOICE OF OUR BRAND) Over 9 years experience as a senior manager (“Head Of”) within all Contact Centre directorates including Operations, Non Voice, Strategy & Planning, Process Design, Service Delivery and Engagement. • Management 

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