John M.
Product Director - Sales at Haven | Redhill, England, United Kingdom
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As the Product Director of Sales at Haven, John M. plays a pivotal role in driving the commercial growth of the company's holidays and caravan sales business lines. With a wealth of experience in digital and product leadership, particularly in the Travel and Hospitality sectors, John is adept at navigating the complexities of scaling products and services in transformational environments. His strategic mindset enables him to align product initiatives with overarching business objectives, ensuring that every decision is data-driven and customer-centric.
At Haven, John leads a dynamic team of Product and Experimentation professionals, fostering a culture of innovation and collaboration across eight multi-disciplinary squads. His focus on customer loyalty and user experience is paramount, as he leverages analytics and market research to inform product development and enhance customer engagement. By implementing robust project planning and business intelligence practices, John ensures that the teams are equipped to deliver impactful outcomes that resonate with Haven's diverse customer base.
Key projects under John's leadership include the optimization of Haven.com and its associated systems, where he has successfully introduced new features and enhancements that streamline the customer journey and drive sales growth. His expertise in logistics and supply chain management further supports Haven's operational efficiency, enabling the company to respond swiftly to market demands. With a commitment to continuous improvement and a passion for creating memorable customer experiences, John M. is not just a leader but a catalyst for change within Haven's product landscape.
Product Director - Sales at Haven in April 2022 to Present
Global Head of Product and Proposition Strategy, Travel Experiences at Collinson in September 2020 to April 2022
Global Head of Product, Travel Experiences at Collinson in September 2018 to September 2020
Product Director (dnata travel) at dnata in May 2017 to August 2018
Senior Product Manager at Travel Republic in July 2016 to May 2017
E-Commerce Product / UX Manager at Premium Credit Ltd in January 2014 to July 2016
E-commerce Manager at UASC in January 2010 to December 2013
Co-Owner at Be Super Natural LLC in September 2010 to July 2013
Consumer Product Analyst / Owner at Skype in February 2008 to January 2010
Business Analyst at Skype in May 2006 to February 2008
Commercial Analyst at CP Ships in July 2005 to May 2006
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University of Reading, B.Sc Applied Statistics
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Travel
Customer Loyalty
Product Leadership
b2c and b2b
E-commerce
Analytics
Shipping
Product Management
Start-ups
VoIP
Channel Strategy
Telecommunications
Customer Analysis
Management
Strategy
B2B
Contract Negotiation
Change Management
International Shipping
Logistics
Operations Management
CRM
Supply Chain Management
International Sales
Business Development
Analysis
International Business
Business Strategy
Project Planning
Team Management
Competitive Analysis
Market Research
Business Intelligence
Forecasting
Product Marketing
Pricing
Marketing Strategy
New Business Development
Supply Chain
Business Planning
Multi-channel Marketing
SEA
Bumper Stickers
User Experience
Project Management
Logistics Management
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Discover more about HavenWhat is John M. email address?
Email John M. at [email protected], [email protected] and [email protected]. This email is the most updated John M.'s email found in 2026.
What is John M. phone number?
John M. phone number is +44.7841832670.
How to contact John M.?
To contact John M. send an email to [email protected], [email protected] or [email protected]. If you want to call John M. try calling on +44.7841832670. (updated on March 30, 2024)
What company does John M. work for?
John M. works for Haven
What is John M.'s role at Haven?
John M. is Product Director - Sales
What industry does John M. work in?
John M. works in the Leisure, Travel & Tourism industry.
John M. Email Addresses
John M. Phone Numbers
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