John Heath
Program Manager at CareFirst BlueCross BlueShield | Reston, Virginia, United States
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John Heath is a seasoned Program Manager at FEPOC, a key division of CareFirst and Blue Cross Blue Shield, where he leverages over 20 years of extensive experience in program management and technical expertise to drive innovative healthcare solutions. In his current role, John is responsible for the creation and management of interactive web and mobile services that enhance patient engagement and streamline access to vital healthcare information. His leadership extends to overseeing a diverse team of seven project managers and nine Scrum teams, ensuring that projects are delivered on time and within scope while maintaining the highest standards of quality.
John’s commitment to operational excellence is evident in his proactive approach to maintenance and troubleshooting, guaranteeing 24/7 availability of electronic communications software and eService webpages. His strategic planning skills enable him to align project objectives with organizational goals, fostering collaboration across departments to optimize processes and enhance user experience. With a strong background in software development and systems development life cycle (SDLC), John excels in requirements analysis and vendor management, ensuring that all technological solutions meet the evolving needs of stakeholders.
Moreover, John's expertise in client relationship management and customer service allows him to build strong partnerships with both internal teams and external vendors, facilitating effective communication and collaboration. As a leader, he embodies the philosophy that continuous learning and adaptation are crucial for success in the dynamic healthcare landscape. By driving innovation and embracing change, John Heath is not only advancing the mission of FEPOC but also contributing to the broader goal of improving healthcare delivery and accessibility for all.
Program Manager at CareFirst BlueCross BlueShield in April 2018 to Present
Manager, Member Services and Digital Experience at CareFirst BlueCross BlueShield in April 2018 to Present
Director of Project and Program Management at CareFirst BlueCross BlueShield in February 2023 to Present
Senior Technical Project Manager, Digital Experience Program at CareFirst BlueCross BlueShield in July 2017 to April 2018
Systems Development Manager, Data Center at CARFAX in June 2016 to January 2017
Manager, Processing Systems at Intersections Inc. in March 2012 to June 2016
Consultant and Project Manager at IT Consulting in March 2009 to January 2012
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Healthcare Information Technology (HIT)
Program Management
Software Project Management
Agile Methodologies
IT Management
Software Development
Vendor Management
Project Portfolio Management
Project Management
IT Operations
Applications Development
SDLC
Software Development Life Cycle (SDLC)
Integration
Requirements Analysis
Business Analysis
Strategic Planning
Project Planning
CRM
Business Process Re-engineering
Customer Relationship Management (CRM)
Client Relationship Management
Business Process Engineering
Microsoft SQL Server
SQL
VB.NET
IIS
CSS
HTML
SQL Server
Crystal Reports
Management
Customer Service
Leadership
Data Conversion
DOC1
Sales Engineering
GMC PrintNet T
IT Project & Program Management
Program Delivery Management
Requirements Planning
Extended Team Leadership
Print Servers/Streams
SQL Programming
Business Analysis/Consulting
Systems Development Life Cycle (SDLC)
Off-Shore Resource Management
Transactional Print
Data Analysis/Mapping
PCE Script
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Discover more about CareFirst BlueCross BlueShieldWhat is John Heath email address?
Email John Heath at [email protected]. This email is the most updated John Heath email found in 2026.
How to contact John Heath?
To contact John Heath send an email to [email protected].
What company does John Heath work for?
John Heath works for CareFirst BlueCross BlueShield
What is John Heath's role at CareFirst BlueCross BlueShield?
John Heath is Program Manager
What is John Heath's Phone Number?
John Heath's phone (703) ***-*767
What industry does John Heath work in?
John Heath works in the Software Development industry.
John Heath Email Addresses
John Heath Phone Numbers
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