John Franklin
Vice President at Truist | Greater Richmond Region
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John Franklin, a seasoned IT professional with nearly four decades of experience, currently serves as Vice President at Truist, where he leads the Mortgage Originations Business Analysis team. In this pivotal role, John is instrumental in managing the business systems analysis for correspondent systems, ensuring seamless integration and functionality for nearly 1,000 correspondent lenders and internal users. His expertise in Agile methodologies and program management allows him to effectively coordinate the day-to-day vendor management processes, driving the successful delivery of mortgage correspondent lending application releases.
John's passion for collaboration shines through as he partners with various internal business stakeholders, leveraging his extensive knowledge in business systems analysis to enhance operational efficiencies and improve user experiences. His adeptness in process improvement and the use of tools such as Visio and Microsoft Office enables him to visualize complex workflows and streamline communication across teams.
Throughout his tenure at Truist, John has spearheaded key projects that not only align with the organization's strategic objectives but also foster innovation within the mortgage lending space. His commitment to delivering top-notch solutions is evident in his proactive approach to stakeholder engagement and his dedication to continuous learning. As a leader, John takes pride in cultivating a culture of teamwork and excellence, ensuring that his teams are equipped to meet the evolving needs of the industry while maintaining a customer-centric focus. His contributions are vital to Truist's mission of providing exceptional service and value to its clients in the competitive landscape of retail banking and correspondent lending.
Vice President at Truist in June 2017 to Present
Business Systems Analyst at Virginia Retirement System in July 2016 to June 2017
Master Business Systems Analyst & Master QA Specialist at Capital One in July 1998 to July 2016
Programmer/Analyst at Jade Software Corporation/Cardinal Network USA in February 1993 to July 1998
Programmer/Analyst at Unisys in January 1985 to February 1993
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Business Analysis
SDLC
Requirements Analysis
Agile Methodologies
Vendor Management
Requirements Gathering
Visio
Process Improvement
IT Strategy
Program Management
Agile & Waterfall Methodologies
Microsoft Office
HP Application Lifecycle Management
RequisitePro
ATDD
ATMs
Retail Banking
Version One
Business Systems Analysis
Rewards Programs
Credit Cards
Testing
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Discover more about TruistWhat is John Franklin email address?
Email John Franklin at [email protected] and [email protected]. This email is the most updated John Franklin email found in 2026.
What is John Franklin phone number?
John Franklin phone number is +18043077944 and +18049091837.
How to contact John Franklin?
To contact John Franklin send an email to [email protected] or [email protected]. If you want to call John Franklin try calling on +18043077944 and +18049091837. (updated on November 04, 2024)
What is John Franklin net worth?
John Franklin has an estimated net worth of $750,000 to $999,999
What company does John Franklin work for?
John Franklin works for Truist
What is John Franklin's role at Truist?
John Franklin is Vice President
What industry does John Franklin work in?
John Franklin works in the Financial Services industry.
John Franklin Email Addresses
John Franklin Phone Numbers
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