John Faria
Sr. Cloud Service Director, White Glove at Blue Yonder | Oklahoma City, Oklahoma, United States
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John Faria serves as the Senior Cloud Service Director for the White Glove Service practice at Blue Yonder, where he leverages over two decades of experience in customer success to drive exceptional outcomes for clients in the supply chain sector. His role is pivotal in shaping the customer journey, ensuring that clients not only adopt Blue Yonder’s cutting-edge cloud-enabled SaaS solutions but also derive maximum value from them. With a focus on supply chain execution, planning, and fulfillment, John is dedicated to building a team of world-class performers skilled in areas such as forecasting, category management, workforce management, and AI orchestration.
Under John's leadership, the White Glove Service practice aims to redefine customer engagement by delivering tailored solutions that meet the unique needs of Fortune 500 companies. His empathic approach and customer-obsessed mindset enable him to foster strong relationships, ensuring that customer success teams not only meet but exceed revenue expectations. By integrating advanced data engineering techniques and cross-functional team leadership, John is committed to driving innovation and operational excellence within the supply chain domain.
Key projects under his direction include the implementation of strategic initiatives that enhance customer journeys and optimize supply chain processes. John's expertise in B2B SaaS and organizational leadership positions him as a thought leader in the industry, making significant contributions to the evolution of supply chain management practices. As he continues to champion customer success at Blue Yonder, John remains focused on delivering transformative results that empower clients to thrive in an increasingly complex and competitive landscape.
Sr. Cloud Service Director, White Glove at Blue Yonder in November 2021 to Present
Director of Customer Success at Descartes Systems Group in April 2019 to October 2021
Customer Success Director at Trimble Inc. in November 2016 to March 2019
Director of Professional Services - Trimble MAPS at Trimble Inc. in November 2014 to November 2016
Solutions Engineer at Trimble Inc. in June 2013 to October 2014
Logistics Engineer at Waste Management in March 2012 to June 2013
Operations Lead - Process and Technology Improvement at Dunkin' Donuts National DCP, LLC in December 2010 to March 2012
Technical Business Consultant at Nestlé Waters North America in February 2002 to January 2011
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Organizational Leadership
Cloud Applications
Enterprise Architecture
Customer Success
Customer Success Management
Customer Journeys
Value Realization
Software as a Service (SaaS)
Logistics Management
Logistics
Cross-functional Team Leadership
Project Management
Supply Chain Management
Healthcare Policy
Business Strategy
Change Management
CRM
Process Engineering
Process Optimization
Transportation
Fleet Management
International Business
Product Management
SQL Server
Enterprise Software
Microsoft Power BI
Microsoft Azure
ASP.NET
Customer Service
Team Building
Team Leadership
Team Management
Public Speaking
Training & Development
Business Relationship Management
Customer Experience Management
Home Health and Complex Care
Constructive Feedback
Microservices
Data Engineering
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Discover more about Blue YonderWhat is John Faria email address?
Email John Faria at [email protected]. This email is the most updated John Faria email found in 2026.
What is John Faria phone number?
John Faria phone number is +14052028887 and +15088220370.
How to contact John Faria?
To contact John Faria send an email to [email protected]. If you want to call John Faria try calling on +14052028887 and +15088220370. (updated on September 13, 2024)
What is John Faria net worth?
John Faria has an estimated net worth of $150,000 to $249,999
What company does John Faria work for?
John Faria works for Blue Yonder
What is John Faria's role at Blue Yonder?
John Faria is Sr. Cloud Service Director, White Glove
What industry does John Faria work in?
John Faria works in the Software Development industry.
John Faria Email Addresses
John Faria Phone Numbers
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