Proven Senior Technology Executive with demonstrated record of successfully transforming large enterprise IT organization to higher levels of business value, quality and efficiency. Committed to ensuring customer focused and cost effective delivery of critical business services for internal and external customers. Strong, collaborative relationships with internal and external business partners, vendors and peers. Extensive background in strategic thinking, cross-functional problem solving, and organizational change management. Able to position emerging technologies and team capabilities to ensure successful implementation of complex business solutions. Frequent conference presenter with excellent verbal and written communication skills. Proven strengths in: • IT Transformation • IT Strategy and Enterprise Architecture • Technology Integration • Service Definition and Delivery • C-level Leadership • Business Collaboration • Program Management • Process Improvement

Chief Strategist, IT Transformation @ Provides forward leaning thought leadership and expertise to create effective and efficient information technology solutions to solve customer business needs. Responsible for continuously infusing these capabilities across the organization to enhance service offerings to customers. Provide delivery teams with the tools, methodologies, best practices, lessons learned and training to drive both innovative business solutions and continuous process improvement enabling our customers to better achieve their business mission. From July 2015 to Present (6 months) Vice President, Information Technology @ Provided executive leadership for all USPS IT activities as an integral component of a $67B enterprise that processes more than 40% of the world’s mail. Directed all aspects of IT strategy, architecture, development, infrastructure, operations and support enabling more than 500,000 postal employees, external partners and world-wide consumers to obtain business value through technology. Transformed the USPS IT organization into a service-based, agile technology center of excellence directly contributing to USPS business growth and change. Designed and led the transformation of IT service delivery, quality, and organizational change. Created new business efficiencies, cost reductions and product innovations through the establishment of significant technology, organizational and process changes, such as: • Established IT Service Management Organization with metrics-based CIO, IT and Business scorecards, redefined services, and ITIL-based change, incident, problem, capacity and configuration management for transparency in IT operations and quality • Innovated solution delivery with cloud implementations (ServiceNow, SalesForce and other SaaS) achieving greatly increased time to market and business value • Transformed software development to Agile methodologies increasing transparency and collaboration with business units • Established IT Program Management Office based on PMI and Agile standards. Improved technology program and project delivery to >85% on time and budget • Developed data center computing strategy delivering lower costs, higher security and capacity on demand computing solutions • Created mobility vision and strategy including transformation of computing devices, device management, native and cloud based apps, governance, network topography • Formulated Data Analytics program including enterprise data warehouse, operational data lake, enterprise tools (Hadoop, Splunk, Teradata, MicroStrategy, SAS), master data management, and community of practice From January 2011 to June 2015 (4 years 6 months) Vice President, Information Technology Solutions @ Provided executive leadership for all USPS IT solutions development activities supporting changing business needs. Collaborated with business units to identify new solution opportunities and improve postal services and products. Scoped, budgeted, designed, developed and implemented new and enhanced applications to support business growth. • Led the technology replacement of a fragmented ecommerce infrastructure with a modern, integrated multichannel commerce platform that supports $1B annual online, agent-assisted, and mail-order revenue transactions with integrated customer management tools. • Identified need, developed business case and spearheaded the corporate initiative to modernize the legacy USPS package tracking environment. • Introduced the agile development methodology to change the application development culture, drive collaboration with business units and improve solution quality. • Created IT performance scorecard to define and measure metrics for customer systems and IT services. Increased transparency and visibility of IT services, performance and costs. From August 2009 to January 2011 (1 year 6 months) Washington D.C. Metro AreaIT Manager @ In multiple, increasingly responsible IT management positions, led the delivery of key corporate solutions to meet specific business needs, provide enterprise functionality and support organizational and transformational objectives. • Manager, Corporate IT Portfolios - led the IT organization’s achievements in delivering business solutions to all lines of business. Major success in enabling the implementation of Full Service, an integrated series of systems that gives major mailers (representing about 60% of the Postal Service’s revenue) the ability to utilize the new Intelligent Mail barcode technology which provides end-to-end visibility of their individual mail pieces. • Manager, Network Operations Portfolio - delivered transportation and logistics systems essential to transforming the operational tools used to move mail and measure services. Built and implemented modern mail assignment, dispatch, and data reconciliation systems to manage and measure new, more cost effective transportation contracts. Served as USPS IT representative for the design, build and implementation of the integrated systems supporting the product tracking and service performance improvements goals of the Kahala cooperative program, a joint venture of US and Pan/Asian postal organizations. • Enterprise Architect - managed the definition and implementation of standardized IT support services. Defined and managed the initial implementation of the USPS Enterprise Data Warehouse (EDW). This multi-award winning solution is the single source of truth for USPS corporate reporting and analytics, including all financial reporting. • Manager, eInfrastructure Systems Integration - implemented initial ecommerce functionality for USPS.com enabling the advent of on-line revenue generation for the Postal Service. From March 2001 to August 2009 (8 years 6 months) Washington D.C. Metro AreaManagement Consultant @ Program manager for the development and implementation of the US Postal Service’s Delivery Confirmation System. This system acquired and deployed mobile data collection devices to over 300,000 mail carriers nation-wide to enable tracking services for Postal package products. Led the development efforts to capture, store, and report on trackable mail data, integrating more than 30 different systems into a single consolidated solution. From January 1995 to March 2001 (6 years 3 months) Washington D.C. Metro AreaIndustrial Engineer @ Provided industrial engineering support for various U.S. Navy projects including home port selection evaluations for a new ship class, facility post-construction inspections and deficiency resolution tracking, and TRIDENT submarine refit facility development and construction program performance assessments. From January 1986 to January 2001 (15 years 1 month) Project Manager/Sr. Industrial Engineer @ Led the Cargo Handling Cooperative Program, a government-industry consortium dealing with cargo handling improvements in the marine shipping industry. Developed a prototype shipping container discharge and stowage system with near real-time shipside data collection during marine terminal operations, piloted Intelligent Character Recognition technology to automate the reading and recording of shipping container identification numbers, and prototyped an electronic shipping container seal to identify containers, store sensor data, and track security status. From January 1991 to January 1995 (4 years 1 month)

BSIE, Industrial Engineering @ Lehigh University From 1980 to 1984 John Edgar is skilled in: Program Management, Process Improvement, IT Strategy, SDLC, Enterprise Architecture, IT Management, Business Analysis, Integration, Business Process Improvement, Change Management, Project Management, Business Intelligence, PMP, Project Portfolio Management, Vendor Management