John Echsner
Director of Technology Support at UPS | Louisville, Kentucky, United States
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John Echsner is a seasoned Director of Technology Support at UPS, where he leverages his extensive expertise in the transportation, logistics, and supply chain sectors to drive operational excellence. In his current role, he oversees the 24/7 technology support for the "All Points" Premium Service Sort Facility, as well as Brokerage and Airline facilities in Louisville, KY. This critical position involves managing a substantial annual budget of $10 million and leading a dedicated team of 108 technically skilled employees who provide support to over 9,000 users and maintain approximately 40,000 devices.
John's leadership is pivotal in ensuring seamless operations through effective program and project management. His proficiency in budgeting and cost control allows him to optimize resources while implementing large-scale technical solutions that enhance operational efficiency. He is particularly skilled in software implementation and change management, enabling him to navigate the complexities of deploying new technologies within the organization.
His commitment to business process improvement is evident in his strategic planning and execution of initiatives that align with ISO standards, ensuring that UPS remains at the forefront of industry best practices. With strong presentation skills and a focus on team building, John fosters a collaborative environment that empowers his team to excel in technical field support. His ability to manage tactical planning and operational challenges positions him as a key player in UPS's mission to deliver unparalleled service in the logistics landscape.
Director of Technology Support at UPS in February 2020 to Present
Senior Technical Support Manager at UPS in February 1998 to February 2020
Board of Trustees Member at Down Syndrom of Louisville in July 2014 to December 2017
Campus Technology Support Project Manager at UPS in January 1998 to December 2012
Operations Manager at UPS in August 1997 to January 1998
Industrial Engineering Manager at UPS in August 1988 to August 1997
Sales and Service at Courier Journal in July 1976 to August 1984
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Leadership
Management
Operations Management
Project Planning
Budgeting
Business Process Improvement
Transportation
Logistics
Program Management
Microsoft Office
Visio
Cross-functional Team Leadership
Team Building
Training
Customer Service
Public Speaking
Help Desk Support
Efficiency
ISO Standards
Project Management
Strategic Planning
Team Leadership
Inventory Management
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Microsoft Outlook
Tactical Planning
Budget Management
Continuous Improvement
Software Implementation
Technical Field Support
Hardware Deployment
Organization Skills
Information Technology
Business Process
Change Management
Business Strategy
Analytical Skills
Cost Reduction
Vendor Management
Presentation Skills
Information Systems
Technology Management
Asset Management
Technology Services
Process Improvement
Engineering
Root Cause Analysis
charitable fund raising
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Discover more about UPSWhat is John Echsner email address?
Email John Echsner at [email protected] and [email protected]. This email is the most updated John Echsner email found in 2026.
What is John Echsner phone number?
John Echsner phone number is +15024173496 and +15024565842.
How to contact John Echsner?
To contact John Echsner send an email to [email protected] or [email protected]. If you want to call John Echsner try calling on +15024173496 and +15024565842. (updated on October 30, 2024)
What company does John Echsner work for?
John Echsner works for UPS
What is John Echsner's role at UPS?
John Echsner is Director of Technology Support
What industry does John Echsner work in?
John Echsner works in the Freight And Package Transportation industry.
John Echsner Email Addresses
John Echsner Phone Numbers
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