John Collins
Vice President of Mortgage Operations at Alaska USA | Greater Anchorage Area
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As the Vice President of Mortgage Operations at Alaska USA Federal Credit Union, John Collins brings over 23 years of extensive experience in residential mortgage banking and consumer lending. His deep expertise spans various operational facets, including Retail, Wholesale, Correspondent, GSE Direct, and Portfolio operations, allowing him to navigate the complexities of the mortgage landscape on both local and national levels. In his current role, John leads critical teams encompassing Underwriting, Credit Policy, Closing, and Mortgage Operations Support, ensuring that Alaska USA maintains its commitment to delivering exceptional service and innovative mortgage solutions to its members.
John's strategic vision is complemented by his adeptness in fostering inter-departmental relationships, particularly with Executive Management, Risk Management, Compliance, and Sales teams. His ability to streamline operations and enhance process efficiency has been instrumental in driving significant improvements within the organization. Under his leadership, key projects have focused on optimizing underwriting processes and refining credit policies to align with evolving market conditions and regulatory requirements.
Moreover, John's commitment to customer service is evident in his approach to coaching and developing his teams, empowering them to provide tailored solutions that meet the unique needs of borrowers, including veterans through VA loan programs. His proficiency in strategic planning and operations management positions him as a pivotal figure in Alaska USA’s mission to enhance member satisfaction and drive sustainable growth in the competitive mortgage sector. With a keen eye for process improvement and a strong foundation in mortgage lending, John Collins continues to be a driving force in advancing Alaska USA's mortgage operations to new heights.
Vice President of Mortgage Operations at Alaska USA in August 2015 to Present
Vice President - Portfolio Residential Lending Operations (Retail & Wholesale Fulfillment Center) at Luther Burbank Savings in December 2011 to August 2015
Senior Financial Analyst and Six Sigma Champion - Executive Management Group at United Wholesale Mortgage (UMW), Shore Mortgage/Shore Financial Services in January 2011 to December 2011
Mortgage Banker at Quicken Loans in May 2008 to January 2011
Northwest Regional Operations Manager - (Wholesale) at Wells Fargo in December 2006 to May 2008
Northwest Regional Underwriting Manager (Retail & Wholesale) at First Horizon Home Loans in July 2003 to December 2006
Vice President - National Underwriting Manager and Director of Quality Assurance at ABN AMRO Bank N.V. in December 2000 to July 2003
VP - Regional Underwriting Manager at Flagstar Bank in February 1991 to December 2000
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Mortgage
Loans
Underwriting
FHA
Mortgage Banking
VA
Loan Origination
Conventional
Credit
Mortgage Lending
Customer Service
Real Estate
Customer Relations
Strategic Planning
Team Building
Budgeting
Problem Solving
Risk Management
Analysis
Negotiation
Compliance
Six Sigma
Operations Management
Process Improvement
Forecasting
Funding
New Business Development
Mortgage Industry
Product Development
Microsoft Office
Financial Analysis
Excel
Financial Planning
Word
Mentoring
Coaching
Valuation
Process Engineering
Risk
Retail
Financial Risk
Strategic Financial Planning
Strategy
Sales
Budgets
Training
Leadership
Management
Microsoft Word
Microsoft Excel
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Discover more about Alaska USAWhat is John Collins email address?
Email John Collins at [email protected]. This email is the most updated John Collins email found in 2026.
How to contact John Collins?
To contact John Collins send an email to [email protected]. (updated on October 30, 2024)
What company does John Collins work for?
John Collins works for Alaska USA
What is John Collins's role at Alaska USA?
John Collins is Vice President of Mortgage Operations
What is John Collins's Phone Number?
John Collins's phone (**) *** *** 443
What industry does John Collins work in?
John Collins works in the Financial Services industry.
John Collins Email Addresses
John Collins Phone Numbers
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