John Bushnell
Director of Customer Support at Publishing.com | Mobile, Alabama, United States
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As the Director of Implementation at Health Note, John Bushnell plays a pivotal role in transforming the healthcare landscape through innovative digital solutions. With a focus on enhancing the patient experience, John leads a dedicated team that is at the forefront of integrating digital front door technologies with electronic medical records (EMRs). His expertise in Software as a Service (SaaS) and technical support has been instrumental in streamlining patient interactions, ultimately resulting in a remarkable 75% reduction in Time to Revenue. This achievement is largely attributed to the implementation of standardized processes that have optimized the check-in experience.
John's current projects include the development of a seamless check-in platform that leverages pre-visit SMS to gather essential patient information, such as demographics, symptoms, and consent signatures. This not only enhances the efficiency of the check-in process but also ensures that healthcare providers have immediate access to structured notes, significantly improving clinical workflows. His proficiency in database management, particularly with Microsoft SQL Server and MySQL, allows him to oversee the technical aspects of these integrations, ensuring that data is accurately captured and securely stored.
In addition to his technical skills, John is adept at troubleshooting and providing support, which is crucial in maintaining the high standards of service that Health Note is known for. His background in aviation further enriches his approach to implementation, as he applies principles of precision and reliability to healthcare technology. Through his leadership, Health Note continues to pioneer advancements in the clinical digital front door, making healthcare more accessible and efficient for both patients and providers alike.
Director of Customer Support at Publishing.com in December 2024 to Present
Director of Implementation at Health Note in July 2022 to December 2024
Professional Services Leader at Artera in March 2020 to July 2022
Director Program Management at Intrado in February 2005 to March 2020
Operations Supervisor at US Navy in February 2010 to February 2019
Master Training Specialist at US Navy in September 1998 to February 2003
Aviation Rescue Swimmer at US Navy in September 1991 to September 1998
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Project Management
Professional Services
Microsoft Office
Google Workspace
Smartsheet
Zendesk
Software as a Service (SaaS)
Visual Basic
SaaS
IIS
Windows
Microsoft SQL Server
Aviation
SharePoint
Databases
VB.NET
Technical Support
Leadership
Process Improvement
SQL
Troubleshooting
Solution Selling
ASP.NET
Agile Methodologies
Quality Assurance
MySQL
Visual Studio
Integration
Software Development
Customer Service
Business Process Improvement
Internet Information Services (IIS)
Lean Six Sigma
Lean Process Improvement
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Discover more about Publishing.comWhat is John Bushnell email address?
Email John Bushnell at [email protected] and [email protected]. This email is the most updated John Bushnell email found in 2026.
What is John Bushnell phone number?
John Bushnell phone number is +12517519787.
How to contact John Bushnell?
To contact John Bushnell send an email to [email protected] or [email protected]. If you want to call John Bushnell try calling on +12517519787. (updated on October 31, 2024)
What company does John Bushnell work for?
John Bushnell works for Publishing.com
What is John Bushnell's role at Publishing.com?
John Bushnell is Director of Customer Support
What industry does John Bushnell work in?
John Bushnell works in the Hospitals And Health Care industry.
John Bushnell Email Addresses
John Bushnell Phone Numbers
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