John Burnside
Enterprise Sales Director, Hospitality at Medallia | Lewes, Delaware, United States
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As the Enterprise Sales Director for Hospitality at Medallia, John Burnside plays a pivotal role in transforming how hospitality organizations engage with their customers and employees. With a deep understanding of Experience Management, John leverages Medallia’s award-winning SaaS platform, the Medallia Experience Cloud, to help clients capture and analyze experience signals across various touchpoints—be it in-person interactions, digital engagements, or IoT devices. His expertise in C-Suite selling and customer acquisition has enabled him to forge strong relationships with key stakeholders in the hospitality sector, ensuring that their unique needs are met with tailored solutions.
Currently, John is spearheading several key projects aimed at enhancing customer satisfaction and loyalty within the hospitality industry. By utilizing metrics-driven strategies, he guides clients in implementing robust feedback loops that not only measure customer sentiment but also drive actionable insights for continuous improvement. His proficiency in forecasting and lead qualification allows him to identify high-potential opportunities, ensuring that Medallia remains at the forefront of Experience Management.
John’s strategic approach is complemented by his extensive knowledge of CRM systems and professional services, enabling him to provide comprehensive support throughout the sales cycle. As he continues to champion the importance of listening to customer voices, John Burnside is not just selling a product; he is empowering hospitality leaders to create memorable experiences that resonate with their guests and employees alike. Through his efforts, Medallia is redefining the landscape of customer engagement in the hospitality industry, setting new standards for excellence and innovation.
Enterprise Sales Director, Hospitality at Medallia in July 2022 to Present
Senior Account Executive at Prophix Software in December 2021 to July 2022
Vice President, SaaS at BluLogix in May 2018 to December 2021
VP of Sales at GAN Integrity in March 2015 to April 2018
Director of Sales at Logi Analytics in July 2010 to December 2014
Practice Director, Public Sector Products at NAVEX Global in November 2009 to July 2010
Senior Engagement Manager at LRN in December 2008 to November 2009
VP, Commercial Sales - Midmarket at Plateau Systems in May 2007 to October 2008
Vice President, Sales at Brightline Compliance in October 2004 to May 2007
General Manager, Co-Founder at Compliance Solutions Inc in February 2003 to September 2004
Director, Acquisition Marketing at XM Satellite Radio in February 2002 to February 2004
Director, Inside Sales at Channelwave in August 1999 to February 2002
Sr Manager, Product Marketing at Winstar Communications in May 1998 to August 1999
Director University Marketing at Health Communications in November 1995 to May 1998
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Discover more about MedalliaWhat is John Burnside email address?
Email John Burnside at [email protected]. This email is the most updated John Burnside email found in 2026.
What is John Burnside phone number?
John Burnside phone number is +17038641467 and +17037869271.
How to contact John Burnside?
To contact John Burnside send an email to [email protected]. If you want to call John Burnside try calling on +17038641467 and +17037869271. (updated on October 30, 2024)
What company does John Burnside work for?
John Burnside works for Medallia
What is John Burnside's role at Medallia?
John Burnside is Enterprise Sales Director, Hospitality
What industry does John Burnside work in?
John Burnside works in the Software Development industry.
John Burnside Email Addresses
John Burnside Phone Numbers
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