John Barbieri
COO ► Customer Experience Management | Client Engagement | Operational Leadership at Silver Star Kiosk, LLC | Little Falls, New Jersey, United States
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John Barbieri serves as the Chief Operating Officer at Silver Star Kiosk, LLC, where he plays a pivotal role in revolutionizing customer experience management within the hospitality sector. With a keen focus on client engagement and operational leadership, John has been instrumental in the growth and development of this innovative startup, which specializes in designing and producing programmable concierge kiosk systems tailored for the hotel industry. His expertise lies in transforming fragmented organizations into cohesive units by meticulously managing every aspect of the customer journey from the inside out.
Under John's leadership, Silver Star Kiosk has successfully partnered with international hotel chains, including renowned names like Holiday Inn, to enhance their service delivery and operational efficiency. He has overseen critical projects involving product sourcing, fabrication, programming, testing, development, and installation of kiosk systems, ensuring that each phase aligns with the overarching goal of operational excellence. By mapping out the necessary steps for total success, John has generated high levels of customer satisfaction and retention, which are essential in today’s competitive hospitality landscape.
John’s skill set encompasses a wide range of competencies, including business strategy, account management, and performance improvement, which he leverages to drive managed services and field operations. His commitment to enhancing customer experience and operational performance has not only positioned Silver Star Kiosk as a leader in the industry but has also set a benchmark for client engagement practices across the sector. With a forward-thinking approach, John continues to innovate and adapt, ensuring that the company remains at the forefront of customer experience management in the hospitality industry.
COO ► Customer Experience Management | Client Engagement | Operational Leadership at Silver Star Kiosk, LLC in May 2012 to Present
Sr Director Strategic Initiatives ► Customer Experience Management | Operational Leadership at Prism Pointe Technologies in August 2011 to May 2012
National Service Manager, Printers ► Operational Leadership | Team Management | People Development at Samsung Electronics in January 2008 to August 2011
Technical Support Manager ► Customer Experience Management | Process Improvement | Team Leadership at Brother International in January 2006 to January 2008
Service Zone Manager ► Customer Experience Management | Client Engagement | Team Leadership at Sharp Electronics Corporation in January 1999 to January 2005
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People Management
Operational Excellence
Business Strategy
People Development
Process Improvement
Organizational Leadership
Cross-functional Team Leadership
Customer Experience Management
Customer Escalation Management
Customer Engagement
Operational Planning
Operations Management
Strategic Partnerships
Call Centers
Call Center Administration
Contact Center Strategy
Account Management
Customer Satisfaction
Customer Retention
Contact Center Management
Contact Center Operations
Contact Center Technology
Customer Insight
Service Management
Service Delivery
Managed Services
Field Service
Field Operations
Program Management
Sales Operations
Sales Management
Sales Process
Product Development
Product Management
Team Management
Change Management
Performance Improvement
Technical Support
Technical Leadership
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What is John Barbieri email address?
Email John Barbieri at [email protected]. This email is the most updated John Barbieri email found in 2026.
What is John Barbieri phone number?
John Barbieri phone number is +19737858432.
How to contact John Barbieri?
To contact John Barbieri send an email to [email protected]. If you want to call John Barbieri try calling on +19737858432. (updated on September 13, 2024)
What company does John Barbieri work for?
John Barbieri works for Silver Star Kiosk, LLC
What is John Barbieri's role at Silver Star Kiosk, LLC?
John Barbieri is COO ► Customer Experience Management | Client Engagement | Operational Leadership
What industry does John Barbieri work in?
John Barbieri works in the It Services And It Consulting industry.
John Barbieri Email Addresses
John Barbieri Phone Numbers
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