Joey Evans
Design Research Director at Truist | Charlotte, North Carolina, United States
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As the Design Research Director at Truist, Joey Evans plays a pivotal role in shaping the user experience across Truist.com and its affiliated websites. With a strong foundation in mixed-methods research, Joey specializes in qualitative approaches that allow for a deep dive into user needs and behaviors. This expertise is crucial in a rapidly evolving digital landscape, where understanding user motivations can significantly influence design decisions and enhance overall usability.
Joey’s current projects involve collaborating cross-functionally with product teams, UX designers, and stakeholders to ensure that user insights are at the forefront of design strategies. By employing a variety of research methodologies, including user experience testing and rhetorical analysis, Joey is able to uncover valuable insights that guide the development of intuitive and user-friendly web content. This commitment to user advocacy not only improves the digital experience for Truist’s customers but also empowers the organization to make informed, data-driven decisions.
In addition to managing research initiatives, Joey is passionate about community outreach and volunteer management, often leveraging these skills to foster a culture of empathy and understanding within the organization. As a skilled communicator, Joey excels in translating complex research findings into actionable recommendations, ensuring that teams are equipped to implement user-centered design principles effectively. Through these efforts, Joey Evans continues to champion the voice of the user, driving innovation and excellence in digital banking experiences at Truist.
Design Research Director at Truist in January 2023 to Present
Experience Design Research Manager at Truist in March 2022 to January 2023
Senior Experience Design Researcher, Team Lead at Truist in June 2021 to April 2022
Senior Experience Design Researcher, Platform Lead at Truist in January 2020 to June 2021
User Experience Researcher, Platform Lead at BB&T in January 2018 to December 2019
User Experience Researcher at BB&T in August 2016 to December 2017
User Experience Researcher at Fidelity Investments in April 2015 to August 2016
Web Development Contractor at Greenville Health System in September 2013 to December 2015
Student Ministry Leader and Media Director at Crosspoint Church Clemson in May 2013 to August 2014
First Year Composition (Eng 103) Instructor at Clemson University in August 2012 to May 2013
User Experience Researcher at Clemson University in July 2012 to February 2013
Multimedia, Authoring, Teaching & Research Facility - Staff at Clemson University in August 2011 to June 2012
Internship Coordinator for FCA Volleyball at Fellowship of Christian Athletes in January 2011 to August 2011
Courier at Parham & Smith, LLC in October 2009 to July 2010
Small Groups Coordinator at Fellowship of Christian Athletes in February 2008 to April 2009
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Usability Testing
Social Media
Research
Usability
Event Planning
Video Editing
Strategic Communications
User-centered Design
Teaching
Leadership
Fundraising
Tutoring
Community Outreach
Volunteer Management
Rhetorical Analysis
User Experience Testing
Web Content Management
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Discover more about TruistWhat is Joey Evans email address?
Email Joey Evans at [email protected]. This email is the most updated Joey Evans email found in 2026.
What is Joey Evans phone number?
Joey Evans phone number is +19195004242.
How to contact Joey Evans?
To contact Joey Evans send an email to [email protected]. If you want to call Joey Evans try calling on +19195004242.
What company does Joey Evans work for?
Joey Evans works for Truist
What is Joey Evans's role at Truist?
Joey Evans is Design Research Director
What industry does Joey Evans work in?
Joey Evans works in the Financial Services industry.
Joey Evans Email Addresses
Joey Evans Phone Numbers
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