Jodie Rud

Q: What is Jodie Rud email address?

Email Jodie Rud at jodiejean@charter.net and jodie.rud@vmf.com. This email is the most updated Jodie Rud's email found in 2026.

Q: How to contact Jodie Rud?

To contact Jodie Rud send an email to jodiejean@charter.net or jodie.rud@vmf.com. If you want to call Jodie Rud try calling on 8659195079 and 8653796250.

Speech Analytics Specialist at Vanderbilt Mortgage and Finance, Inc | Maryville, Tennessee, United States

About Jodie Rud

Jodie Rud serves as a Speech Analytics Specialist at Vanderbilt Mortgage and Finance, Inc., where she plays a pivotal role in enhancing operational efficiency and customer experience through her expertise in call studies and data analysis. In her current position, Jodie leverages the Verint system to meticulously build categories that facilitate the monitoring of agent performance and customer interactions. By conducting comprehensive call studies, she identifies trends and patterns that require attention, whether for training and development initiatives or compliance purposes. Her insights not only provide viable return on investments (ROIs) for various business groups but also drive actionable opportunities that enhance the overall quality assurance processes within the organization.

Jodie’s proficiency in speech analytics allows her to delve deep into call data, extracting valuable information that informs training programs aimed at improving customer service and experience. She utilizes advanced reporting functions to distribute findings effectively, ensuring that all stakeholders are equipped with the necessary information to make informed decisions. Through her presentations of deep dive call study results, Jodie communicates complex data in an accessible manner, fostering a culture of continuous improvement and learning among agents. With a strong background in insurance and loans, coupled with her management skills, Jodie Rud is a key asset to Vanderbilt Mortgage and Finance, Inc., driving both compliance and excellence in customer interactions through her analytical acumen and commitment to training and development.

Jodie Rud Work