Jimmy Have
Director Customer Experience & Business Operations at Lyreco Benelux | Rucphen, North Brabant, Netherlands
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As the Director of Customer Experience & Business Operations at Lyreco Benelux, Jimmy Have is at the forefront of transforming customer interactions into meaningful experiences that drive business success. With over two decades of experience across diverse sectors such as software development, media publishing, and marketing, Jimmy has honed a unique ability to integrate technology with customer service and sales, creating a holistic approach to customer experience (CX). His leadership of a dynamic team of 130 professionals across four locations in the Benelux region underscores his commitment to fostering a culture of collaboration and innovation.
Under Jimmy's guidance, key projects have focused on enhancing digital engagement and streamlining customer care processes. By leveraging Agile methodologies and advanced ERP software, he has successfully implemented strategies that optimize customer implementation and improve overall service delivery. His expertise in user experience design and digital distribution has been pivotal in driving Lyreco's initiatives to elevate brand presence and customer satisfaction.
As a member of the Benelux Executive Team, Jimmy plays a crucial role in shaping the strategic direction of the organization. His insights into customer behavior and data analytics empower the team to make informed decisions that align with market trends and customer needs. With a strong emphasis on continuous improvement, Jimmy is dedicated to refining customer insights and ensuring that Lyreco remains the European leader in distribution. His passion for connecting various disciplines with technology not only enhances customer experiences but also positions Lyreco as a forward-thinking leader in the industry.
Director Customer Experience & Business Operations at Lyreco Benelux in October 2023 to Present
Director Customer Experience at Lyreco Benelux in May 2021 to October 2023
Principal Customer Experience at Exact in June 2016 to April 2021
Chairman Work Council at Exact in April 2015 to January 2021
Manager & Principal User Experience at Exact in December 2013 to June 2016
Marketing Director at Triumph Studios in November 2012 to March 2014
Lead Mobile Development at GamePoint in January 2012 to June 2013
Development Manager at 西安数据流软件有限公司 in November 2009 to December 2011
Founder & Board Member at StreamTech B.V. in July 2004 to March 2010
Consultant at Digerati Publishing in August 2008 to December 2009
Publisher at Sanoma in January 2006 to March 2008
Founder at Gamer.nl in March 1999 to March 2008
Business Unit Manager Video Games at GamePoint in August 1999 to August 2002
Co-founder at Real Gamer Magazine in March 1999 to August 1999
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Software Development
RStudio
SQL
Data Analysis
Agile Methodologies
Entrepreneurship
Management
Software Project Management
Scrum
Continuous Delivery
Cloud Applications
User Experience
Interaction Design
ERP Software
Web Development
Adobe Creative Suite
HTML + CSS
Mobile
JavaScript
Video Games
Online Gaming
Game Design
Game Development
Community Sites
Public Relations
Publishing
Digital Distribution
Event Management
Magazines
Online Advertising
Online Marketing
MS Office Suite
HTML
Strategy
Mobile Devices
Service Design
Customer Success
Eloqua
User Experience Design
Marketing
Product Management
Project Management
Customer Journey Mapping
Salesforce Marketing Cloud
Salesforce Service Cloud
Exact Online
Mopinion
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Discover more about Lyreco BeneluxWhat is Jimmy Have email address?
Email Jimmy Have at [email protected]. This email is the most updated Jimmy Have email found in 2026.
How to contact Jimmy Have?
To contact Jimmy Have send an email to [email protected]. (updated on November 04, 2024)
What company does Jimmy Have work for?
Jimmy Have works for Lyreco Benelux
What is Jimmy Have's role at Lyreco Benelux?
Jimmy Have is Director Customer Experience & Business Operations
What is Jimmy Have's Phone Number?
Jimmy Have's phone (**) *** *** 120
What industry does Jimmy Have work in?
Jimmy Have works in the Software Development industry.
Jimmy Have Email Addresses
Jimmy Have Phone Numbers
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