Jim Vaughan
Senior Director Strategic Service Operations at Quantum | Englewood, Colorado, United States
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Jim Vaughan serves as the Senior Director of Strategic Service Operations at Quantum, where he plays a pivotal role in driving growth in Subscription Sales and Software as a Service (SAAS) offerings. With a rich background in Global Service Operations, Jim leverages his extensive experience to implement critical programs that sustain service growth and profitability. His leadership is characterized by a strong commitment to customer advocacy, ensuring that the services provided not only meet but exceed client expectations.
Having honed his skills in cross-cultural environments during his tenure in Europe, Jim understands the nuances of building effective business alliances and fostering customer-focused service. His expertise in CRM and account management enables him to develop strategies that align with customer needs while driving new business development. Jim’s approach emphasizes the importance of collaboration and communication, which he believes are essential for cultivating high-performing teams and delivering exceptional service.
Currently, Jim is spearheading several key projects aimed at enhancing Quantum's service offerings and optimizing vendor management processes. His strategic vision is complemented by a hands-on leadership style that empowers his teams to innovate and adapt in a rapidly evolving industry. By focusing on product management and leveraging data-driven insights, Jim is committed to positioning Quantum as a leader in the competitive landscape of service operations. His dedication to fostering a culture of excellence not only drives profitability but also enhances customer satisfaction, ensuring long-term success for the organization.
Senior Director Strategic Service Operations at Quantum in July 2021 to Present
Vice President of Global Services at Quantum in August 2006 to June 2021
VP Global Services at Advanced Digital Information Corporation in August 2004 to August 2006
Vice President Finance and Operations - EMEA at Advanced Digital Information Corporation in August 1999 to August 2004
Vice President of Finance and Administration at Advanced Digital Information Corporation in June 1998 to August 1999
VP Finance & Operations at Mass Optical Storage Technologies (MOST) in January 1997 to May 1998
Vice President Finance at Nakamichi Corporation in April 1988 to January 1997
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Customer Success
Customer Advocacy
Customer-focused Service
Software Industry
Voice of the Customer
Analytical Skills
Business-to-Business (B2B)
Channel
Enterprise Software
Leadership
Cross-functional Team Leadership
CRM
Storage Solutions
Business Alliances
Business Planning
Business Development
Start-ups
Outsourcing
Program Management
Product Marketing
Cloud Computing
Salesforce.com
Go-to-market Strategy
Customer Service
Product Management
Vendor Management
Team Building
New Business Development
Professional Services
Strategy
Team Leadership
Partner Management
Account Management
SaaS
Storage
Management
Solution Selling
Channel Partners
Sales Process
Data Center
Sales Enablement
Demand Generation
Enterprise Storage
Storage Virtualization
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Discover more about QuantumWhat is Jim Vaughan email address?
Email Jim Vaughan at [email protected]. This email is the most updated Jim Vaughan email found in 2026.
What is Jim Vaughan phone number?
Jim Vaughan phone number is +13038853200 and +13039577920.
How to contact Jim Vaughan?
To contact Jim Vaughan send an email to [email protected]. If you want to call Jim Vaughan try calling on +13038853200 and +13039577920. (updated on November 04, 2024)
What company does Jim Vaughan work for?
Jim Vaughan works for Quantum
What is Jim Vaughan's role at Quantum?
Jim Vaughan is Senior Director Strategic Service Operations
What industry does Jim Vaughan work in?
Jim Vaughan works in the Software Development industry.
Jim Vaughan Email Addresses
Jim Vaughan Phone Numbers
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