Jim Sherring
Global Black Belt for Contact Centre at Microsoft | Stevenage, England, United Kingdom
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Jim Sherring is a seasoned Account Director at Microsoft, where he leverages over 30 years of extensive experience in sales, with a specialized focus on enhancing customer experience for the past two decades. His current role within the Financial Services Industry (FSI) team involves managing key accounts such as Virgin Money, Santander, Direct Line Group, and Currys. Jim's expertise in customer relationship management is complemented by his deep understanding of cutting-edge technologies, including Cloud Computing, VoIP, and advanced CTI solutions.
At Microsoft, Jim is instrumental in driving strategic initiatives that align technology solutions with the unique needs of his clients. He excels in developing go-to-market strategies that not only meet sales targets but also foster long-term partnerships. His proficiency in Account Management and Partner Management has been pivotal in enhancing customer satisfaction and loyalty, ensuring that clients achieve their business objectives through tailored technology implementations.
Jim's involvement in key projects often revolves around integrating innovative solutions such as IVR systems and video conferencing tools, which are essential for modern communication and operational efficiency. His adeptness with mobile devices and cloud technologies positions him as a trusted advisor in navigating the digital transformation journey for his clients. With a commitment to delivering exceptional customer experiences, Jim Sherring continues to make a significant impact in the FSI sector, driving growth and innovation at Microsoft.
Global Black Belt for Contact Centre at Microsoft in August 2023 to Present
Account Director at Nuance Communications in May 2012 to August 2023
Acct Director at Verint in February 2004 to April 2012
Account Director at Verint in January 2004 to April 2012
Director of Sales at ASC Group in May 2003 to February 2004
Sales Executive at Aspect Communications in January 2000 to May 2003
Sales Exec at Canon (UK) Ltd in January 1988 to January 1999
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Contact Centers
Solution Selling
Unified Communications
CTI
Professional Services
SaaS
IVR
Enterprise Software
Channel
Call Center
Managed Services
Workforce Management
Account Management
Telephony
VoIP
Channel Partners
Selling
Pre-sales
Sales
Mobile Devices
Vendor Management
Salesforce.com
Go-to-market Strategy
Partner Management
Software Industry
Outsourcing
Management
Sales Enablement
Avaya
New Business Development
Video Conferencing
Service Delivery
MPLS
CRM
Call Centers
Customer Experience
Integration
Product Management
Sales Engineering
Solution Architecture
Call Logging
Business Alliances
Strategic Partnerships
ACD
Cisco Technologies
Direct Sales
Lead Generation
IP
Cloud Computing
Sales Process
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Discover more about MicrosoftWhat is Jim Sherring email address?
Email Jim Sherring at [email protected]. This email is the most updated Jim Sherring email found in 2026.
How to contact Jim Sherring?
To contact Jim Sherring send an email to [email protected]. (updated on November 04, 2024)
What company does Jim Sherring work for?
Jim Sherring works for Microsoft
What is Jim Sherring's role at Microsoft?
Jim Sherring is Global Black Belt for Contact Centre
What is Jim Sherring's Phone Number?
Jim Sherring's phone +44 ** **** *266
What industry does Jim Sherring work in?
Jim Sherring works in the Software Development industry.
Jim Sherring Email Addresses
Jim Sherring Phone Numbers
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