Jim Malafronte
Director Labor Optimization and Workforce Management at RITE AID | Atlanta Metropolitan Area
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Jim Malafronte serves as the Director of Labor Optimization and Workforce Management at Rite Aid, where he leverages his extensive 30 years of retail experience to drive strategic initiatives across the company's operations. In this pivotal role, Jim is responsible for developing and executing a comprehensive labor optimization strategy that impacts over 1,700 Rite Aid stores, encompassing both front-end and pharmacy operations. His expertise in workforce management, labor planning, and forecasting is critical in managing a substantial $1.3 billion labor budget, ensuring that Rite Aid not only meets its operational goals but also enhances customer engagement and service delivery.
One of Jim's key projects includes leading the creation of the Annual Operating Plan (AOP) through a meticulous bottoms-up labor approach. This initiative not only aligns labor resources with business objectives but also fosters a culture of accountability and efficiency across the organization. His adeptness in analytics and process reengineering enables him to identify opportunities for improvement, streamline operations, and enhance overall productivity.
Prior to his tenure at Rite Aid, Jim founded Zenza Consulting and held significant leadership roles at Sephora, where he honed his skills in omnichannel retail and customer engagement. His ability to lead cross-functional teams and implement strategic planning initiatives has made him a respected figure in the retail industry. With a strong focus on business planning and project management, Jim continues to drive innovation and operational excellence at Rite Aid, positioning the company for sustained growth in a competitive landscape.
Director Labor Optimization and Workforce Management at RITE AID in August 2022 to Present
Labor and Workforce Optimization Strategist at SEPHORA in January 2021 to January 2022
Founder at Zenza Consulting in January 2020 to January 2021
Senior Director at Connors Group in March 2019 to June 2020
Principal Retail Solutions at Workforce Insight in August 2015 to March 2019
Senior Retail Strategist at Wilson Perumal & Company in January 2015 to August 2015
Vice President Retail Practice at Verint in January 2013 to January 2014
Vice President and Partner at HRC Advisory North America - Offices in Chicago and Toronto in April 2006 to September 2013
Manager at BearingPoint (formerly KPMG Consulting) in January 1996 to January 2006
Management Consultant at Deloitte in January 1994 to January 1996
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Retail
Merchandising
Change Management
Budgets
Strategic Planning
Customer Service
Operations Management
Forecasting
Business Strategy
New Business Development
Sales
Customer Experience
Retail Technology
Omnichannel
Account Management
Analytics
Business Development
Business Planning
Business Process Improvement
CRM
Consulting
Cross-functional Team Leadership
Inventory Management
Leadership
Management
Marketing Strategy
P
Product Marketing
Project Management
Project Planning
Recruiting
Strategy
Supply Chain Management
Team Building
Management Consulting
Process Improvement
Supply Chain
Store Operations
Thought Leadership
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Discover more about RITE AIDWhat is Jim Malafronte email address?
Email Jim Malafronte at [email protected]. This email is the most updated Jim Malafronte email found in 2026.
What is Jim Malafronte phone number?
Jim Malafronte phone number is +14042162205.
How to contact Jim Malafronte?
To contact Jim Malafronte send an email to [email protected]. If you want to call Jim Malafronte try calling on +14042162205. (updated on September 13, 2024)
What company does Jim Malafronte work for?
Jim Malafronte works for RITE AID
What is Jim Malafronte's role at RITE AID?
Jim Malafronte is Director Labor Optimization and Workforce Management
What industry does Jim Malafronte work in?
Jim Malafronte works in the Business Consulting And Services industry.
Jim Malafronte Email Addresses
Jim Malafronte Phone Numbers
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