Jim Kennedy
Director of Field Operations | Global Functional Leader (GFL) | Sales Process Optimization at Microsoft | South Lake Tahoe, California, United States
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Jim Kennedy is a seasoned Director at Microsoft, where he plays a pivotal role in shaping the future of sales operations as the Global Functional Leader (GFL) for Sales Process Optimization. With extensive experience in the computer software and service industries, Jim leads a dynamic Sales Operations Team responsible for executing the Quote-to-Cash sales cycle across the Americas. His strategic oversight encompasses a workforce of over 200 employees, ensuring that sales processes are not only efficient but also aligned with the company’s broader objectives.
One of Jim's key responsibilities is to spearhead company-wide launches within the Operations Service Centers (OSCs), where he drives change management initiatives for new programs, processes, and systems. His expertise in revenue cycle management and business process improvement has been instrumental in enhancing operational efficiencies and elevating customer experience. By leveraging his strong analytical skills and leadership acumen, Jim fosters a culture of continuous improvement and innovation within his team.
In addition to his operational leadership, Jim excels in strategic partnerships and solution selling, particularly in the realms of Cloud Computing and SaaS. His ability to navigate complex IT strategies and outsourcing arrangements positions him as a vital contributor to Microsoft's growth and adaptability in an ever-evolving market landscape. As he continues to optimize sales processes and enhance operational effectiveness, Jim remains committed to delivering exceptional value to customers and stakeholders alike, reinforcing Microsoft’s reputation as a leader in the technology sector.
Director of Field Operations | Global Functional Leader (GFL) | Sales Process Optimization at Microsoft in January 2015 to Present
Group Manager, Channel Partner & Field Sales Operations at Microsoft in March 2012 to January 2015
Manager, Project Management Office | Quality (Six Sigma) |Customer Satisfaction at Microsoft in April 2009 to April 2012
Chief of Staff | Strategy and Planning at Microsoft in November 2005 to April 2009
Director of Financial Planning & Analysis | Northern Nevada at Harrah's Entertainment in November 2000 to November 2005
Customer Service Director at Harrah's Entertainment in January 2001 to January 2003
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Sales Operations
Revenue Cycle Management
Program Management
Cross-functional Team Leadership
Vendor Management
Process Improvement
Change Management
Team Leadership
Product Management
Strategic Planning
Business Analysis
Management
Operations Management
Business Strategy
Project Management
Business Process Improvement
Analysis
Cloud Computing
Team Building
Six Sigma
SaaS
Leadership
Business Planning
Strategy
Outsourcing
CRM
Business Intelligence
Strategic Partnerships
Business Process
Business Development
Enterprise Software
Analytics
Team Management
Project Portfolio Management
Software Project Management
Solution Selling
Integration
Partner Management
IT Strategy
SharePoint
Sales
Account Management
Customer Service
Project Planning
Talent Management
Life Skills
Personal Development
Systems Thinking
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Discover more about MicrosoftWhat is Jim Kennedy email address?
Email Jim Kennedy at [email protected] and [email protected]. This email is the most updated Jim Kennedy email found in 2026.
What is Jim Kennedy phone number?
Jim Kennedy phone number is +14074564823 and +16192449173.
How to contact Jim Kennedy?
To contact Jim Kennedy send an email to [email protected] or [email protected]. If you want to call Jim Kennedy try calling on +14074564823 and +16192449173. (updated on November 04, 2024)
What is Jim Kennedy net worth?
Jim Kennedy has an estimated net worth of $150,000 to $249,999
What company does Jim Kennedy work for?
Jim Kennedy works for Microsoft
What is Jim Kennedy's role at Microsoft?
Jim Kennedy is Director of Field Operations | Global Functional Leader (GFL) | Sales Process Optimization
What industry does Jim Kennedy work in?
Jim Kennedy works in the Software Development industry.
Jim Kennedy Email Addresses
Jim Kennedy Phone Numbers
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