Jillian Freeman
Client Success Manager at Universal Background Screening | Largo, Florida, United States
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Jillian Freeman is a seasoned Customer Success Professional at AccuSourceHR, Inc., where she leverages over 12 years of experience in the screening industry to enhance client relationships and drive business growth. As a National Account Manager, Jillian plays a pivotal role in ensuring the health and satisfaction of her assigned clients, which include multi-million dollar staffing and retail organizations. Her expertise in consultative sales and opportunity closing allows her to not only meet but exceed client expectations by aligning their unique needs with AccuSourceHR's comprehensive screening solutions.
Jillian's strategic approach involves developing multi-level relationships with key decision-makers, which is crucial for ensuring contract renewals and fostering long-term partnerships. She excels in cross-functional collaboration, working closely with internal teams to provide tailored support that addresses critical business initiatives. Her analytical insights empower clients to make informed decisions, enhancing their overall customer experience.
In her current role, Jillian is also focused on delivering thought leadership, guiding clients through the complexities of the screening process while ensuring compliance and efficiency. Her strong skills in Customer Relationship Management (CRM), critical thinking, and customer experience management enable her to effectively navigate challenges and identify growth opportunities. Jillian’s commitment to client success not only strengthens AccuSourceHR’s reputation but also contributes to the broader goals of the staffing and retail sectors, making her an invaluable asset to both her clients and the organization.
Client Success Manager at Universal Background Screening in May 2025 to Present
National Account Manager at AccuSourceHR, Inc. in January 2024 to May 2025
Customer Success Director at First Advantage in March 2020 to August 2023
Sr. Customer Success Analyst at First Advantage in June 2014 to March 2020
Customer Care Representative at First Advantage in October 2012 to June 2014
Contracted employee assigned to First Advantage Customer Care at First Advantage in December 2011 to October 2012
Shift Manager at Full Spectrum Telecommunications, Inc. in January 2009 to January 2011
Customer Service Sales Representative at Full Spectrum Telecommunications, Inc. in September 2007 to December 2009
Manager, Photo Department at Walgreens in August 2004 to April 2007
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Strategic Partnerships
Consultative Selling
Tactical Solutions
Cross-functional Collaborations
Customer Interaction
Customer Relationship Management (CRM)
Microsoft PowerPoint
Microsoft Outlook
Microsoft Excel
Customer Satisfaction
Relationship Building
Customer Management
Client Liaison
Interpersonal Skills
Teamwork
Decision-Making
Account Management
Critical Thinking
Customer Journeys
Customer Experience
Customer Retention
Sales
Microsoft Office
Microsoft Word
Salesforce.com
Client Relations
Customer Service
Adobe Acrobat
Siebel
Leadership
Management
Training
Team Building
Team Leadership
Customer Engagement
Communication
Coaching
Client Rapport
Customer-focused Service
Client Services
Problem Solving
Written Communication
Client Education
Customer Experience Management
Customer Service Training
Resolving Issues
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Discover more about Universal Background ScreeningWhat is Jillian Freeman email address?
Email Jillian Freeman at [email protected]. This email is the most updated Jillian Freeman email found in 2026.
How to contact Jillian Freeman?
To contact Jillian Freeman send an email to [email protected]. (updated on October 29, 2024)
What company does Jillian Freeman work for?
Jillian Freeman works for Universal Background Screening
What is Jillian Freeman's role at Universal Background Screening?
Jillian Freeman is Client Success Manager
What is Jillian Freeman's Phone Number?
Jillian Freeman's phone (305) ***-*983
What industry does Jillian Freeman work in?
Jillian Freeman works in the Security And Investigations industry.
Jillian Freeman Email Addresses
Jillian Freeman Phone Numbers
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