Jill Cool
Director / Senior Leader – Client Endpoint Engineering / End User Experience (EUX) at Salesforce | Oklahoma City, Oklahoma, United States
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Jill Cool is a visionary Technology leader currently serving as the Director of Client Platform Engineering at Salesforce, where she leverages over 25 years of extensive experience in delivering transformative technology solutions. In her role, Jill is responsible for the strategic management and transformation of the Client Platform Engineering organization, overseeing a vast ecosystem that includes more than 70,000 Mac, 20,000 Windows, and 2,000 Linux laptops/desktops, along with 85,000 mobile endpoints. Her expertise in Continuous Integration and Continuous Delivery (CI/CD) and automation through tools like Puppet has been instrumental in streamlining operations and enhancing productivity across the organization.
Jill’s leadership is characterized by her ability to reengineer business processes and foster high-performing, world-class teams. She is recognized for her strategic vision, particularly in the areas of mergers and acquisitions and strategic sourcing, which have been pivotal in aligning technology initiatives with broader business goals. Her ITIL certification further underscores her commitment to delivering exceptional IT service management, ensuring that the end-user experience remains a top priority.
Currently, Jill is spearheading key projects that integrate Artificial Intelligence (AI) into client platforms, enhancing automation and user engagement. Her passion for transformational leadership not only drives innovation within Salesforce but also sets a benchmark for excellence in the tech industry. As she continues to navigate the complexities of client endpoint management, Jill remains dedicated to creating a seamless and efficient digital workspace that empowers users and elevates organizational performance.
Director / Senior Leader – Client Endpoint Engineering / End User Experience (EUX) at Salesforce in December 2020 to Present
Senior Director – End User Experience at OneAmerica in May 2020 to October 2021
Sr Director - IT Engineering - Global Technology Services at Travelers in June 2018 to May 2020
Consultant - End User Services at Business Technology Solutions in March 2016 to February 2018
Interim Vice President / Director End User Services at Wyndham Worldwide in November 2005 to July 2015
Director Of Information Technology at Ripley’s Entertainment, Inc. in March 2004 to November 2005
Consultant at Business Technology Solutions in July 2003 to March 2004
Regional Information Technology Operations Manager at Cingular Wireless in June 1997 to July 2003
Information Technology Manager at Stillwater National Bank in February 1997 to June 1997
Director Of Information Technology at Local Federal Bank in August 1995 to January 1997
Manager of Network Technology at A La Mode in November 1994 to August 1995
Help Desk Manager at Tunes Sound & Vision in December 1989 to November 1994
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End User Computing
Agile
Scrum
AI / ML
Client End Point Technologies
Third-Party Vendor Management
Automation
EUX
Leadership
Global Desktop Support Services
IT Strategy
Service-Level Agreements (SLA)
Vendor Managment
ITSM
Unified Communications
Digital Workplace
Software as a Service (SaaS)
Desktop as a Service (DaaS)
Infrastructure as a Service (IaaS)
Cloud Computing
Amazon EC2
Continuous Integration and Continuous Delivery (CI/CD)
IT Service Management
Project Management
ITIL Certified
Asset Management
Mergers & Acquisitions
IT Operations
Change Management
User Experience
Mobile Devices
Strategic Sourcing
Service Delivery
Artificial Intelligence (AI)
System Center Configuration Manager (SCCM)
Video Conferencing
Management
Team Management
Process Improvement
Service Desk Management
Mobile Device Management
PCI
IT Transformation
Virtual Desktop
ServiceNow
End User Services
Incidnet Management
Enterprise Desktop Refresh
Desktop Services Management
Global Service Desk
Desktop Support Management
Transformational Technology Leader
Bring Your Own Device (BYOD)
Unified Messaging
Jamf
WorkSpace One
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Discover more about SalesforceWhat is Jill Cool email address?
Email Jill Cool at [email protected] and [email protected]. This email is the most updated Jill Cool email found in 2026.
What is Jill Cool phone number?
Jill Cool phone number is +12526705120 and +13605748198.
How to contact Jill Cool?
To contact Jill Cool send an email to [email protected] or [email protected]. If you want to call Jill Cool try calling on +12526705120 and +13605748198. (updated on October 29, 2024)
What is Jill Cool net worth?
Jill Cool has an estimated net worth of $750,000 to $999,999
What company does Jill Cool work for?
Jill Cool works for Salesforce
What is Jill Cool's role at Salesforce?
Jill Cool is Director / Senior Leader – Client Endpoint Engineering / End User Experience (EUX)
What industry does Jill Cool work in?
Jill Cool works in the Software Development industry.
Jill Cool Email Addresses
Jill Cool Phone Numbers
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