Jessica Wall
Regional Manager for North America at ITHAKA | New York City Metropolitan Area
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Jessica Wall is a seasoned professional with a decade of experience in the academic publishing and scholarly communications sector. As the Regional Manager for North America at ITHAKA, she plays a pivotal role in driving new revenue streams and ensuring client retention for a diverse portfolio that includes JSTOR journals and ebooks, the Artstor Digital Library, Forum, and Portico preservation services. Her expertise is particularly focused on small to medium higher education institutions, community colleges, secondary schools, public libraries, and special libraries, where she leverages her deep understanding of the unique challenges and opportunities these organizations face in the digital landscape.
In her current position, Jessica leads a dedicated team, fostering a culture of collaboration and innovation to enhance service delivery and client engagement. She employs her skills in account management and sales analysis to identify growth opportunities and tailor solutions that meet the specific needs of her clients. Her proficiency in creative problem-solving and strategic selling, honed through the Miller-Heiman methodology, enables her to navigate complex negotiations and build lasting relationships with stakeholders.
Jessica is also adept at utilizing social media marketing to amplify ITHAKA's offerings, ensuring that the value of digital resources is effectively communicated to potential users. Her commitment to advancing academic libraries and digital publishing is evident in her proactive approach to outreach and education, helping institutions maximize their investments in scholarly resources. Through her leadership and expertise, Jessica Wall continues to make significant contributions to the evolution of scholarly communications in North America.
Regional Manager for North America at ITHAKA in January 2018 to Present
Director of Strategy Implementation, Outreach & Participation Services at ITHAKA in May 2023 to Present
Senior Institutional Participation Coordinator at ITHAKA in August 2016 to January 2018
Account Manager at Artstor in April 2015 to August 2016
Associate Account Manager, Publisher Services at Oxford University Press in December 2013 to December 2014
Data Analyst, Institutional Sales Department at Oxford University Press in January 2012 to December 2013
Institutional Sales Assistant at Oxford University Press in December 2010 to January 2012
Intern at Fotofolio Inc. in May 2010 to September 2010
Intern at Museum of the City of New York in October 2009 to January 2010
Arts in Education Intern at Brooklyn Arts Council in May 2009 to August 2009
Editorial Intern at MovieMaker Magazine in May 2008 to August 2008
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Microsoft Excel
VBA
Microsoft Word
PowerPoint
SAP R/3
SAP BW
Adobe Acrobat
Photoshop
HTML
Research
Customer Service
Creative Problem Solving
Data Analysis
Editing
Social Media Marketing
Public Speaking
Publishing
Sales Management
Sales
Management
Account Management
SugarCRM
Nonprofit Organizations
Software as a Service (SaaS)
Miller-Heiman Strategic Selling
Academic Libraries
Evidence-Based Practice (EBP)
Strategic Selling
Academic Publishing
Ebooks
Sales Analysis
Contract Negotiation
Leadership
People Management
Territory Account Management
Strategy
Sales Process
Digital Publishing
Coaching & Mentoring
Higher Education
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Discover more about ITHAKAWhat is Jessica Wall email address?
Email Jessica Wall at [email protected] and [email protected]. This email is the most updated Jessica Wall email found in 2026.
What is Jessica Wall phone number?
Jessica Wall phone number is +16468845943.
How to contact Jessica Wall?
To contact Jessica Wall send an email to [email protected] or [email protected]. If you want to call Jessica Wall try calling on +16468845943. (updated on October 30, 2024)
What company does Jessica Wall work for?
Jessica Wall works for ITHAKA
What is Jessica Wall's role at ITHAKA?
Jessica Wall is Regional Manager for North America
What industry does Jessica Wall work in?
Jessica Wall works in the Higher Education industry.
Jessica Wall Email Addresses
Jessica Wall Phone Numbers
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