Jessica Luna
VP of Customer Advocacy at My Build Center | New York, New York, United States
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Jessica Luna serves as the Vice President of Customer Advocacy at My Build Center, where she plays a pivotal role in driving customer satisfaction and loyalty through innovative support strategies. With a mission to empower businesses to scale and achieve revenue-boosting results, Jessica has successfully led diverse teams across various industries, helping them streamline their operations from lead generation to customer retention. Her extensive expertise in Customer Relationship Management (CRM) and Business-to-Business (B2B) strategies allows her to craft tailored solutions that resonate with clients’ unique needs.
In her current role, Jessica oversees a dynamic team of customer support representatives, ensuring that they deliver timely and effective solutions to complex account requests. Her hands-on approach to troubleshooting technical issues not only enhances the customer experience but also fosters a culture of continuous improvement within her team. By collaborating closely with developers, Jessica plays a crucial role in shaping future updates and feature launches, ensuring that My Build Center’s offerings remain competitive and aligned with market demands.
Jessica’s proficiency in Software as a Service (SaaS) and Software Quality Assurance further enhances her ability to provide valuable insights into product development and user interface (UI) design. Her passion for consulting and marketing strategies enables her to identify opportunities for growth and return on investment, ultimately driving the success of both her team and the organization as a whole. With a commitment to excellence and a focus on building lasting customer relationships, Jessica Luna is a key asset to My Build Center, leading the charge in customer advocacy and business transformation.
VP of Customer Advocacy at My Build Center in December 2021 to Present
Director of Program Development at Progen Care in October 2022 to Present
Customer Success Senior Supervisor at GoCRM in June 2018 to December 2021
Content Manager at CODESM - Marketing as a Service in June 2018 to June 2019
Director / Office Management at UDM Dance in May 2011 to May 2018
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Team Management
Customer Success
Customer Relationship Management (CRM)
Business-to-Business (B2B)
Software as a Service (SaaS)
Software Implementation
Software Quality Assurance
Consulting
Management
Technical Support
Customer Support
Customer Service
Marketing
Customer Acquisition
Marketing Consulting
Lead Generation
Customer Engagement
Return on Investment
B2B Marketing
Direct Marketing
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What is Jessica Luna email address?
Email Jessica Luna at [email protected]. This email is the most updated Jessica Luna email found in 2026.
How to contact Jessica Luna?
To contact Jessica Luna send an email to [email protected]. (updated on October 24, 2024)
What company does Jessica Luna work for?
Jessica Luna works for My Build Center
What is Jessica Luna's role at My Build Center?
Jessica Luna is VP of Customer Advocacy
What is Jessica Luna's Phone Number?
Jessica Luna's phone (212) ***-*320
What industry does Jessica Luna work in?
Jessica Luna works in the Mental Health Care industry.
Jessica Luna Email Addresses
Jessica Luna Phone Numbers
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