Jesse Kates

Q: What is Jesse Kates email address?

Email Jesse Kates at jesse.kates@coxautoinc.com. This email is the most updated Jesse Kates email found in 2026.

Q: How to contact Jesse Kates?

To contact Jesse Kates send an email to jesse.kates@coxautoinc.com.

Director of User Experience (Product Design & Research Leader) at Cox Automotive Inc. | Kansas City, Missouri, United States

About Jesse Kates

As the Director of User Experience at Cox Automotive Inc., Jesse Kates plays a pivotal role in shaping the user experience landscape for the company's flagship product, Retail360. With a strong foundation in user-centered design and interaction design, Jesse leads a dynamic hybrid team of over 25 professionals, fostering a culture of collaboration and innovation. His expertise in product development and general management allows him to effectively bridge the gap between design and engineering, ensuring that user experience is not only prioritized but also seamlessly integrated across multiple product lines.

Under Jesse's leadership, the UX design and research initiatives have transformed Retail360 into a market leader, driven by a commitment to understanding customer needs through rigorous usability testing and user research. By establishing robust processes and collaborative approaches, he has empowered his team to deliver cohesive and high-quality user experiences that resonate with automotive retailers and consumers alike. Jesse's strategic vision and ability to communicate effectively across departments have been instrumental in aligning product goals with user expectations, ultimately enhancing customer experience and driving business growth.

His passion for innovation is evident in every project he undertakes, as he continually seeks to push the boundaries of user experience design. By leveraging his skills in information architecture and user interface design, Jesse ensures that each interaction within Retail360 is intuitive and engaging. As a coach and mentor, he is dedicated to nurturing the next generation of UX professionals, sharing insights and fostering an environment where creativity and problem-solving thrive. Jesse Kates is not just a leader; he is a visionary committed to steering Cox Automotive Inc. toward a bright and user-focused future.

Jesse Kates Work