Product Manager at Doctor On Demand
San Francisco, California
Information Systems Intern @ Penn Medicine (University of Pennsylvania Health System) Led strategic project to identify key drivers of IT service desk cases and created proactive action plan to improve customer satisfaction and reduce call volume. From May 2014 to July 2014 (3 months) Philadelphia, PAImplementation Specialist @ CipherHealth Worked with clinical and IT stakeholders at 30+...
Information Systems Intern @ Penn Medicine (University of Pennsylvania Health System) Led strategic project to identify key drivers of IT service desk cases and created proactive action plan to improve customer satisfaction and reduce call volume. From May 2014 to July 2014 (3 months) Philadelphia, PAImplementation Specialist @ CipherHealth Worked with clinical and IT stakeholders at 30+ client hospitals to successfully implement andlaunch products across the CipherHealth platform From July 2016 to June 2017 (1 year) New York, NYAccount Strategist Intern @ CipherHealth Gained cross-functional experience in client-facing roles through rotations on the Implementation,Customer Success, Analytics, and Customer Support teams From June 2015 to August 2015 (3 months) New York, NYProduct Manager @ Doctor On Demand San Francisco, California, United StatesProduct Manager, CipherOutreach @ CipherHealth Founded in 2009, CipherHealth is a patient engagement software startup that partners with 500+ healthcare organizations across the US to connect patients and providers across the entire healthcare continuum. CipherOutreach’s automated call and text programs provide the most effective and scalable way to reach patients, helping organizations achieve goals such as reduced readmissions or no-shows.CipherHealth was named the #1 Ranked Vendor By KLAS in 2019 as a Double Category Leader for Patient Outreach & Digital Rounding. From June 2019 to September 2020 (1 year 4 months) San Francisco, California, United StatesProduct Manager, Emerging Technology @ CipherHealth Doubled emerging product line revenue from $700K to $1.4M through both sales support anddelivery of roadmap items required for Go-Live From June 2017 to June 2019 (2 years 1 month) San Francisco, California, United States
Penn Medicine (University of Pennsylvania Health System)
Information Systems Intern
May 2014 to July 2014
Philadelphia, PA
CipherHealth
Implementation Specialist
July 2016 to June 2017
New York, NY
CipherHealth
Account Strategist Intern
June 2015 to August 2015
New York, NY
Doctor On Demand
Product Manager
San Francisco, California, United States
CipherHealth
Product Manager, CipherOutreach
June 2019 to September 2020
San Francisco, California, United States
CipherHealth
Product Manager, Emerging Technology
June 2017 to June 2019
San Francisco, California, United States
Led strategic project to identify key drivers of IT service desk cases and created proactive action plan to improve customer satisfaction and reduce call volume. Led strategic project to identify key drivers of IT service desk cases and created proactive action plan to improve customer satisfaction and reduce call volume.
What company does Jeremy Neuman work for?
Jeremy Neuman works for Penn Medicine (University of Pennsylvania Health System)
What is Jeremy Neuman's role at Penn Medicine (University of Pennsylvania Health System)?
Jeremy Neuman is Information Systems Intern
What industry does Jeremy Neuman work in?
Jeremy Neuman works in the Hospital & Health Care industry.
Who are Jeremy Neuman's colleagues?
Jeremy Neuman's colleagues are Alisha McWilliams, Wayne Huang, Stephanie Liu, Adam Wyckoff, Mariya Dvoretskaya, Markus Östberg, Spenser Halvorsen, Ruslan Strazhnyk, Alyssa Foxx, and Jennifer Compagni
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