Jeremy Houtsma
Owner at TRUE NORTH COUNSELING AND CONSULTING | Vancouver, Washington, United States
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Jeremy Houtsma is a seasoned professional in the realm of client-centered business management, currently serving as the Owner of TRUE NORTH COUNSELING AND CONSULTING. With a decade of hands-on experience in healthcare settings, Jeremy has honed his expertise in customer success roles, demonstrating a remarkable ability to maintain an 85% client retention rate from 2017 to 2022. His commitment to fostering strong client relationships has not only ensured high retention but has also facilitated a significant business growth of 53% profit margin during the same period.
At TRUE NORTH, Jeremy excels in managing account escalations, leveraging his skills in communication and problem management to achieve a 95% success rate in resolving client concerns. His proactive approach allows him to effectively bridge gaps between departments, ensuring that client needs are met promptly and efficiently. Jeremy's dedication to understanding and advocating for his clients is evident in his strategic goal-setting initiatives, where he collaborates closely with clients to identify critical objectives and tailor solutions that align with their unique needs.
In addition to his operational successes, Jeremy is adept at new business development and marketing strategy, continually seeking innovative ways to enhance service delivery and client satisfaction. His comprehensive skill set, which includes training and customer-focused service, positions him as a leader in the counseling and consulting industry. As he continues to drive TRUE NORTH's mission forward, Jeremy remains committed to empowering clients and fostering an environment of growth and success.
Owner at TRUE NORTH COUNSELING AND CONSULTING in May 2017 to Present
Child And Family Therapist at Trillium Family Services in July 2016 to September 2017
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Customer Escalation Management
Training
Goal Setting
Student Success
Healthcare Consulting
New Business Development
Service Lifecycle Management
Customer Success
Problem Management
Marketing Strategy
Escalation
Customer-focused Service
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What is Jeremy Houtsma email address?
Email Jeremy Houtsma at [email protected]. This email is the most updated Jeremy Houtsma email found in 2026.
How to contact Jeremy Houtsma?
To contact Jeremy Houtsma send an email to [email protected]. (updated on October 29, 2024)
What company does Jeremy Houtsma work for?
Jeremy Houtsma works for TRUE NORTH COUNSELING AND CONSULTING
What is Jeremy Houtsma's role at TRUE NORTH COUNSELING AND CONSULTING?
Jeremy Houtsma is Owner
What is Jeremy Houtsma's Phone Number?
Jeremy Houtsma's phone (206) ***-*187
Jeremy Houtsma Email Addresses
Jeremy Houtsma Phone Numbers
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