Jennifer Spafford
Director at Citi | Buffalo-Niagara Falls Area
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As the Global Lead for Markets Policy Governance at Citi, Jennifer Spafford plays a pivotal role in ensuring that the Markets business operates within a robust framework of risk management and compliance. In her capacity as Senior Vice President, she is responsible for reviewing and coordinating the assessment of policy documents, which is critical for maintaining the integrity of Citi's operations in a highly regulated environment. Jennifer’s expertise in risk management is complemented by her proficiency in SWOT analysis, enabling her to identify potential vulnerabilities and opportunities within the Markets sector.
One of Jennifer's key projects involves the implementation of enhanced governance protocols that align with both internal standards and external regulatory requirements. This initiative not only strengthens compliance but also fosters a culture of accountability and transparency within the organization. Her ability to navigate complex regulatory landscapes is further supported by her skills in cost accounting and human resources, allowing her to effectively manage cross-functional teams and drive strategic initiatives.
In addition to her technical skills, Jennifer is adept at leveraging innovative technologies, such as Kore.ai, to streamline processes and improve operational efficiency. Her experience in training and development ensures that team members are well-equipped to understand and adhere to policy requirements, thereby enhancing overall performance in call centers and banking operations. With a keen focus on team management and collaboration, Jennifer Spafford is committed to advancing Citi's mission of delivering exceptional service while mitigating risks in the dynamic financial markets landscape.
Director at Citi in January 2025 to Present
Senior Vice President at Citi in August 2021 to January 2025
Vice President at Citi in June 2018 to August 2021
Assistant Vice President at Citi in September 2013 to June 2018
Quality Assurance Team Lead at AMS Servicing, LLC in October 2012 to September 2013
Short Sale Team Lead at AMS Servicing, LLC in December 2011 to October 2012
Lead Cooperative Short Sale Negotiator at AMS Servicing, LLC in October 2010 to December 2011
Supervisor at Carter's | OshKosh B'gosh in May 2009 to February 2011
Associate in Managment Trainee at Victoria's Secret in June 2005 to January 2009
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Business Analysis
Customer Service
Excel
Foreclosures
Microsoft Office
Marketing Communications Planning
SWOT analysis
Cost Accounting
Financial Analysis
Financial Planning
Writing
Monetary Policy
Equator
Homesaver
Citrix
Microsoft Excel
Training
Coaching
Sales
Team Building
Employee Training
Call Centers
Short Sales
Salesforce.com
Selling
Management
Team Leadership
Negotiation
Retail
Leadership Development
Microsoft Word
PowerPoint
Marketing Strategy
Real Estate
Inventory Control
Banking
Public Speaking
Risk Management
SharePoint
Customer Satisfaction
Human Resources
Team Management
Microsoft Power BI
Kore.ai
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Discover more about CitiWhat is Jennifer Spafford email address?
Email Jennifer Spafford at [email protected] and [email protected]. This email is the most updated Jennifer Spafford email found in 2026.
How to contact Jennifer Spafford?
To contact Jennifer Spafford send an email to [email protected] or [email protected].
What company does Jennifer Spafford work for?
Jennifer Spafford works for Citi
What is Jennifer Spafford's role at Citi?
Jennifer Spafford is Director
What is Jennifer Spafford's Phone Number?
Jennifer Spafford's phone (416) ***-*811
What industry does Jennifer Spafford work in?
Jennifer Spafford works in the Financial Services industry.
Jennifer Spafford Email Addresses
Jennifer Spafford Phone Numbers
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